Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Canceling a contract for my ill father who is unable to do it himself

I was wondering if I could get some advice on this, as both O2 customer services via telephone and in store haven't been at all helpful. My dad is currently in hospital and for his birthday my mum got him a new contract on O2 with a smartphone as he ...

Resolved! Early upgrade to the iPhone 6 plus - cancelled the order and want to share my experience

Hi, I'm new to this so firstly I will try not to go on to much but i'm looking for somebody who has had the same issue as i'm currently having. On friday 12/09/2014 i paid an early upgrade fee of £57 to get the iphone 6 plus on pre order and i also p...

just topped up and 02 swallowed my £`10 credit!?!

Hi, I topped up today by 10pound and had £9 when calling 02 services about my current tarrif, the representive gave me an offer of £1 for 1MB of data and now when I check my balance I have zero credit which I need ASAP today in order to make calls ou...

sony ps vita hand set

i have a sony ps vita games consul and the sony 5gbp sim card that it has in it has been deactivaed by sony, this is a general problem i have been told, if i fit an o2 sim card in my ps vita due you think it would respond to it and work again,best wi...

Resolved! O2 payg sim not verified

can any 1 help ._....I just bought o2 payg sim , set up my icloud account etc on my iphone 4s an my imessage isnt workin .It wont verify my number,saying cannot connect to server, but it verifies if i use my email ?/??

Resolved! no service for last 3 days

Hi all.On friday I was sat in the car watching a youtube video via 3g, when it stopped playing stating an error with connection. Since then I have not been able to use mobile data to view anything online.Today, however, I cant send or recieve calls o...

Has O2 black-listed the term "insurance" from this forum?

I wrote a message highlighting the problems I was having with O2 premium insurance. When I tried searching for the post, I couldn't find it. In fact all searches with the term "insure" and "insurance" turn up blank even when I am staring the message ...

Resolved! Iphone 6 Cash price

Why is the cash price of the iphone 6 so high compared to others. For example the iphone 6 64gb costs £619 from apple but you have it list as 729.99. That is £110 more, infact its cheaper to buy a iphone 6 plus from apple for £699. Please explain why...

Resolved! O2 refresh iPhone 6

Got a bit of a query regarding the O2 refresh on an iPhone 6. I submitted my early upgrade for a new iPhone 6 plus yesterday and obviously O2 charge a pro rata rate for the remainder of the contract (my contract was due for renewal on 25th September)...

Resolved! mobile phone coverage.

Until recently I was able to use my o2 mobile in Woodhall spa, but not now, after checking the coverage via the website, which told me that coverage was good, but alas no signal on my mobile, I find my mobile phone is a lifeline to me when I am out a...

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