Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 4G nano sim

Hey all thanks for all your help on my last thread. I've upgraded today from iPhone 5 to samsung Galaxy S5. My question is this. Galaxy is 4G ready so will my existing nano sim be 4g or will I need a new sim and transfer my number across? Thanks

Resolved! Months Written Notice to End Contract

Hi Folks, Could anyone please give me an e-mail address to send my months written notice to end my pay monthly contract please? O2 informed me to give written notice today, but I could not get through to ask for an e-mail address, I tried calling 3 t...

Resolved! Pay monthly sim

I have taken a new 30 day contract with O2 for my iPhone whilst I decide what handset to upgrade to, if I put the new sim in the phone will I loose anything from my existing sim and phone

Resolved! Pay & Go Usage Statement

Hi, I'm on O2 Pay & Go and would like to see statement of my usage, but can't find this online. Please can you confirm where I can find details. Many thanks!

Resolved! Moving to Ireland from UK but signed up to 24 month contract? Any ideas what I can do?

Hi all when I took out a two year contract with O2 via Carphone Warehouse in December 2013 I had not planned to be moving back to Ireland but the house price rise in the UK has left me with no other option!I contacted 02 Shop last year and explained ...

Resolved! Contract renewal

I spoke with someone on the live chat who was next to useless. I wanted to make sure my contract would not renew when it ends next month.I was told it would revert to pay and go and a few days later a payg sim arrived with a totally different number....

Resolved! O2 open code questions

Hi there I'm fortunate enough to be able to use an open code and hope to do so for a newer iphone in September, my question is this is the discount available on all phones or just not the newest one? I've had various responses at different O2 shops, ...

Resolved! mobile data

Hi there my mobile data allowance keeps getting taken even when I'm using wifi at home.Can you please let me know if any of you are having the same problem as me thanks Glenda

Resolved! Upgrading with mobiles.co.uk

Hi All, Apologies if this is a recurrung question, i'm new here! Can someone please explain to me in plain english how i upgrade my handset and tarrif through mobiles.co.uk and keep my number? I currently have a Samsung galaxy s2 which i'm able to up...

Upgrade order not received

Hi Everyone Please take some time to read this and advise me if you have had a similar experience, thanking you in advance. I ordered a phone (upgrade) online to replace my lost phone.Through O2s online chat, it was a good deal which was price matche...

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