Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 selling customer details.

I have been with O2 for years with the same contract but rcently (for the last few months) I have been receiving targeted calls about PPI, by targeted I mean they are using 'my' name (the contract name) in the calls/text. Just to clarifiy the only pl...

4G data in Leeds City Walk - LS11 - useless

4G is useless in LS11 9AR. I have full 4G signal all day every day. But, data services over that signal often do not work. If they work, they are incredibly slow. Voice services work fine (but not voice mail, which I guess requires the data connectio...

Credit not crediting to phone

Hello, I topped up £15 to my mothers mobile but the funds haven't appeared on her phone yet they have appeared debiting on the bank account. I topped the credit yesterday, the 29th, wonder if you could help? Many thanks!

Activing My Sim is taking forever

Hello everyone I got my phont stolen on holiday and have got my replacement phone this morning at 11am and I went onto o2 chat and ask them to activate my sim card it has now been 6 hours and it is still not working it states online around 30 minutes...

Resolved! Charging for texting new O2 monthly number

Hi, I recently became owner of an LG G3 on monthly contract and I am having some issues regarding people texting me, and them being charged for it. These people all have unlimited messages and free calls to O2-UK numbers yet for some reason, they are...

Resolved! Leaving the country

I currently have a pay monthly account with o2. I am due to leave the country for approx 4 months and wonder is there is anyway of freezing my account as i will not able to us my phone while out of the country?

Resolved! 30% students discount

Hi all, I have recently acquired an iPhone 6 and the guy in the O2 shop told me about the student discount. I currently attend college at night. He told me to register with o2open. I have tried this but I have had no success. It asks you for an organ...

Resolved! being charged for media messages

Hi i don't understand why i am being charged for media messages when infact it should be normal text message?

4g Northern Ireland

Going to leave O2 over this 4g issue, I pay for 4g but don't recive it. Even the 3G is useless it stops working everyday around 12pm very fustating.

2 year contracts automatically renewed for further 2 years or rolling 30 days?

According to O2 my 2 year contract was renewed in June last year which I take to mean I have 9 months to go....however I don't ever remember renewing my O2 contract and certainly wouldn't for further 2 years. O2 have my pre 2012 address on their reco...

O2

Forum Posts