Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 342147 Views
  • 2 replies
  • 2 kudos

Resolved! Experia Z3 - Data usage

I've had a Z3 since the end of November; I'm on 500m of data but since I've had it, it's all getting used up too quickly?? I've gotthings set to 'restrict bacckground data', so it only does downloads and updates when I'm on wi-fi, but it still gets u...

Resolved! Calling American mobile numbers

I have an American friend. What do I have to prefix their number with to call from a. the Uk and b. whilst in America

Anonymous by Not applicable
  • 8240 Views
  • 7 replies
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Misleading prices when upgrading

I am very disappointed with O2 and cannot wait to get out of this 12month contract with them. I thought I was upgrading and had a set deal, I even said to they guy on the phone 'does that figure cover everything?' And was assured it does, later to fi...

Anonymous by Not applicable
  • 1687 Views
  • 5 replies
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Resolved! Data not reset on billing date..

My bill was produced on the 14th jan. So my data should have reset, however it hasn't. I've now run out of internet and O2 was closed so spoke to someone on chat. The chat advisor said that id used all my data. I said that was impossible as I use wif...

Anonymous by Not applicable
  • 14766 Views
  • 16 replies
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Upgrading with O2

Never seen bad customers services team as O2 still waiting for issues to resloved. i would recomend never do upgrade with O2. it was bad choice for me to move to O2 from Orange 24 months ago. Last time i spoke to customer service manager was willing ...

Anonymous by Not applicable
  • 999 Views
  • 1 replies
  • 0 kudos

Resolved! Long press 1 for dial voicemail

How do I configure the long press of "1" to access voicemail. I have been ill for a few weeks and it worked before but now I can only use 901.If I long press the 1 now, I just get a message saying "To set up voicemail, go to Menu > Settings" without ...

Anonymous by Not applicable
  • 11255 Views
  • 12 replies
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Open code

O2 open code now available for iPhone 6

Anonymous by Not applicable
  • 2435 Views
  • 7 replies
  • 1 kudos

Fortress O2 ...

I received an inbound call from an unknown number +373 1111 1111 while roaming overseas, it was 25 minutes charged at £20.06. All other inbound calls were OK but this one was most unusual. I called customer service and asked O2 for the caller details...

Anonymous by Not applicable
  • 2498 Views
  • 9 replies
  • 0 kudos