Solved: Internet on my phone.

Anonymous · ‎05-12-2014

I recently upgraded and now have 300mb of data per month. I can go on line via my wi-fi at home but how do i get the internet without using my wi-fi ? I have a HTC Desire and cannot see anything I have to tick or activate to get the internet on my phone. Any help will be greatfuly recieved.

jonsie · ‎05-12-2014

First and best option is to text ACTIVE to 2020, save the settings sent by text and reboot the phone.

I'll post a link if you want the manual settings.

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jonsie · ‎05-12-2014

First and best option is to text ACTIVE to 2020, save the settings sent by text and reboot the phone.

I'll post a link if you want the manual settings.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎05-12-2014

It should all work automatically.
Text the word ACTIVE to 2020, save the settings that get sent back and restart the phone, or enter the settings manually. Details here http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20s...
Also make sure you have "Mobile data" selected in your phones settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎05-12-2014

Snap 😊

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎05-12-2014

@jonsie wrote:
Snap 😊

Thought you'd be in bed at this time mate.......?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎05-12-2014

It's only 5.10pm here...but there again....😂

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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