Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Reset Data

i read somewhere on here that it's a good idea to reset your data the day before your new month starts, my new date is tomorrow so was just wondering how i reset data without deleting any apps/messages etc? many thanks!

Resolved! Change Tariff

so i can change my tariff from tomorrow i want to change to the £28 one which includes unlimited texts/calls and 2gb data (i think i can get that, with o2 refresh) and will i get charged for more than a month or anything?

Resolved! This Is Crazy

Ive been trying to contact a O2 customer service since 5.45pm and its now 7.40pm i give up...The lines are busy because of the iphone release so what are we as existing customers suppose to do just wait in line or call in couple of days times lolThis...

Resolved! Samsung Galaxy S5

Hi there I've just sent a text to my mate on my Galaxy S5 and it got to 1kg then it coverted to a MMS is it normal or is there something wrong with my phone.PS and when my mate got the message it come thought as a picture message.

Resolved! No coverage on iphone

Hi I got an iPhone six plus today and put new sim I but getting no network coverage...can anyone help

Resolved! "Limited Service" on my MF60

Hi there,I've bought an o2 hotspot (ZTE MF60) and a 1GB simplicity data plan and also added the o2 travel bolt on as I want to use this in France.I'm in Jersey and when I power on the MF60 I get a message about Limited Service. I can manually select ...

Change of tariff - simplicity pay monthly

Hi all, My contract ends up in June 2015 but I just realised that O2 has introduced completely new tarrifs. I pay over £17 for 300 mins and 500MB of data. Now for £16 you can have 1000 mins and 1GB data. Is there any way I could change except for pay...

Resolved! How long for a refund on my account?

Hi, basically I paid my phone bill early and didn't realise how rubbish O2 was that they don't have an automatic hold system if a bill is paid. They charged my twice now. I spoke to live chat operator last Friday who said we shall refund it. It's onl...

Resolved! Swapping my phone number with wifes phone

Hi all, I`m about to get a new iphone6 but would like to give it to my wife and have have her old iphone 4s. How easy would it be to transfer my wifes old number to my iphone6 account and my number to her iphone4 account. Basically swapping numbers b...

Resolved! Iphone 6 text message

Hi. I preordered the iphone 6 plus last friday, and chose click and collect. Yesterday I recieved this text We're so excited about getting your iPhone 6 into your hands, we gave you the wrong Click and Collect date. Pop into the store you selected on...

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