on 23-03-2015 12:31
on 23-03-2015 12:31
Waited for O2 to roll out 4g near where i work to see if my signal issues improved but it didn't, i've already started a contract with Three but wanted to check a few things about cancelling my refresh contract with O2 and getting the number ported over, is this best done in store or easy enough to do over the phone?
My bill date is the 27th, but comes out the following month on the 11th, when my bill is generated for the 27th this week, i'm guessing this is for the previous month?
If i pay off my phone balance on the 27th and give notice to end the contract, this should start the 30 days notice period, so i should still get another bill for next month, which will then be the final bill?
If i were to pay off my phone and cancel half way though a month, will i be billed for the whole month or just for the days used?
Finally, if i'm still in my last month (during notice period) can i port my number to my new contract immediately or do i have to wait for the notice period to end?
Solved! Go to Solution.
on 23-03-2015 12:40
on 23-03-2015 12:40
on 23-03-2015 12:43
on 23-03-2015 12:43
on 23-03-2015 12:43
on 23-03-2015 12:43
on 27-03-2015 13:39
on 27-03-2015 13:39
on 27-03-2015 13:40
on 27-03-2015 13:41
on 27-03-2015 13:49
on 27-03-2015 13:49
on 27-03-2015 14:18
on 27-03-2015 14:18
on 27-03-2015 14:34
on 27-03-2015 14:34
Used the online chat to resolve this, they said there is an incorrect fee on my final bill and it will be removed, the chat box disappeared when I switched tabs though (I'm on a tablet) so I'll have to check its actually been removed before the payment comes out.