Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Current balance £14.92* Your balance was too low to get your monthly allowance.

I have an absolutely sour taste in my mouth after this experience;I have been using the £15 pay and go bundle and thought I would put my (next months) £15 credit onto my phone early, as I might not have had the money by my renewal date.Worst decision...

New O2 contract and credit check

I've been with O2 for about 7 years, never missed a payment with them and this is recorded on my credit files. My contract came up in December, but they wanted to charge me £130 to get a new iPhone, when through a third party and remaining on O2 it c...

Cant send messages on sony ericsson expedia mini

my phone is being repaired so have had my sim swapped over to another o2 sim card in another phone.done this with a guru on o2..can receive messages,internet and email, but cant send messages,have even reset phone,had the settings emailed to me and p...

Resolved! Blocked IP?

Hi. Can I ask if the following IP address is blocked by O2:66.119.27.225It is a server in the US hosted by GoDaddy for a Mobile Game called The Infinite Black.The Forums which are located on the same IP can be accessed but the game itself cannot conn...

Can't see my data allowance

Hello and happy 2015:) I've got a PayM phone line and a tablet line with O2 and not able to see my data usage be it via the myO2 website or a smartphone app. For the past 5 or so days I get the "there's a problem, please try later" message instead of...

Resolved! o2 Refresh Queries

Hello everyone, I have searched and searched through the FAQs and can't seem to find a decent answer. I am an o2 Refresh customer, I was about a year into an o2 contract (been with them for at least ten years as payg and then onto contract) and my ph...

Resolved! Will O2 ever do unlimited data again?

Will O2 ever do unlimited data again

Data

Don't use all my data on a monthly contract. So why am I not able to keep the data that I don't use? As I have paid for it. But if I run out of data I get charged for more. It's my I want to keep it so why are O2 taking it back from me. If o2 want to...

Resolved! Call divert

Please can someone tell me whether it is possible to set up my phone (phone 1) to divert to another number (phone 2) if I don't answer it within 10 seconds BUT also have the call revert back to my voicemail on phone 1 in the event phone 2 is switched...

Tariff not working

I changed tariff to BiG Talker yesterday and i got the txt to say 3000 txts and 100 mb and to top up again before the 5th but i now realise that the 100mb are being used as normal but none of the texts have been used it has charged me for texts i now...

O2

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