Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 253260 Views
  • 2 replies
  • 2 kudos

Resolved! Cellular Data Settings

I had read on a thread about changing my Celluar data settings to:APN: mobile.o2.co.ukUsername: BypassPassword: PasswordThis was because when I attempted to stream any videos through 4G, the quality was poor. Yet when connected to a mobile broadband ...

Anonymous by Not applicable
  • 4068 Views
  • 8 replies
  • 1 kudos

Resolved! Bill

Hello, I signed up for 02 on saturday, my sim hasn't yet been delivered and i'm just wondering why I have already had a bill for £16.58?

Anonymous by Not applicable
  • 1528 Views
  • 3 replies
  • 0 kudos

Resolved! How To View March 2015 Mobile Phone Use To Date

Hello, I'm a bit confused. I used to be able to view my old bills and also the current month's usage quite easily on the 02 web site. However, things seem to have changed and I can only view last month's call/text details. I need to check March 2015 ...

Anonymous by Not applicable
  • 4858 Views
  • 40 replies
  • 0 kudos

Resolved! 4G broadband sim card

Where do you get your free 4G broadband sim card, broadband dongle?

Anonymous by Not applicable
  • 1325 Views
  • 3 replies
  • 0 kudos

How to remove Data Add on Bolts

HiFor some reason on my monthly contact I have £5 worth of Data Add on Bolts which i have not asked for. How do you remove this.Thanks

Anonymous by Not applicable
  • 1086 Views
  • 2 replies
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Resolved! How to upgrade early via third party

Hi, I am 17 months into a 24 month refresh contract with 02 . I would like to upgrade early and "My 02" states it will cost me £200 to do this which i'm happy to do My question is - I have found a better deal from Carphone Warehouse . Can I upgrade w...

Anonymous by Not applicable
  • 3751 Views
  • 2 replies
  • 0 kudos

Resolved! Billing Question

I've just received my second bill from O2 and I think I've been overcharged but I was hoping someone could confirm before I call customer service in case I'm going mad! The bill is as follows: Tariff = £20.00Minutes = £0.50Messages = £0.67Total befor...

Anonymous by Not applicable
  • 4649 Views
  • 27 replies
  • 0 kudos

Resolved! Numbers covered by free minutes allowance

I note that we are going to be charged for certain numbers in July this year, but I cannot seem to find what the situation is regarding which numbers are counted as part of my unlimited minutes allowance right now.For example, is an 0845 number free ...

Gemini566 by Level 1: Joiner
  • 5752 Views
  • 21 replies
  • 0 kudos

account problems

Hi i can log on to my account ok but when i try to look at either number it just keeps saying logining on please wait has been doin this so few weeks now if i cant veiw my accounts on line i might have to change providers as your help topics are not ...

Anonymous by Not applicable
  • 2855 Views
  • 16 replies
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Resolved! Disconnection

So I receieved a letter off O2 yesterday saying my bill was overdue and they were gonna cut my phone off, my bill was due the 28th of February and I spoke to O2 and said I couldn't pay for it on my phone it wouldn't give me an option when I logged on...

Anonymous by Not applicable
  • 1323 Views
  • 2 replies
  • 0 kudos