Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 366083 Views
  • 2 replies
  • 2 kudos

Resolved! What do l have to do to be able to speak to someone at O2!?

l ordered a new phone yesterday, which should have arrived today. When l was trying to order it, despite me changing my address three times, it was still generating the old one well after an hour. Eventually when it did change, l was able to place my...

Anonymous by Not applicable
  • 3386 Views
  • 2 replies
  • 0 kudos

Resolved! Charged for data that never arrived

Hey thereBit of a strange issue here. I ran out of data (1gb Inc in contract) on the 28th of last month. I redid my tariff and updated my allowance to 5gb to start on my next contract date (18th).In the mean time, I tried numerous times to purchase t...

Anonymous by Not applicable
  • 2793 Views
  • 2 replies
  • 0 kudos

Resolved! Billing - Abroad Charges Refund

Hello.I've been using the O2 live chat feature to dispute a charge abroad while having the O2 Travel Bolt On active.I was informed by two Gurus that an adjusted refund was offered to reduce my bill for the amount of £12.71 However, the full amount of...

IMG_3076.PNG
Anonymous by Not applicable
  • 4566 Views
  • 10 replies
  • 0 kudos

Resolved! upgrade

can i go into an o2 shop and pay off my contract and upgrade early?

Anonymous by Not applicable
  • 4579 Views
  • 14 replies
  • 0 kudos

Resolved! extra credit

Please can someone help me as my son got this text from o2 y/day Need to Top Up ? We'll give you an extrta £15 allowance for calls texts or data if you top up £15 or more once before 23/07/15 . You'll have 5 days to use the extra allowance so we stop...

Anonymous by Not applicable
  • 3114 Views
  • 3 replies
  • 0 kudos

Resolved! Bringing my number over.

I've recently provided o2 my PAC on Friday via the online form. I haven't heard back yet. Does anyone know how long the process takes?

Anonymous by Not applicable
  • 3222 Views
  • 3 replies
  • 0 kudos

Resolved! Cap on monthly bill

Had a huge calls bill for my son how do I cap the number of calls he makes?

Anonymous by Not applicable
  • 15453 Views
  • 39 replies
  • 0 kudos

Resolved! o2 Travel - Malaga (Spain)

Afternoon All, Off to sunny, hopefully, Malaga in August, have used o2 Travel in other destinations i.e. Dublin (painfully slow) anyone have experience in this region i.e will data slow down after 100MB per day? Any thoughts appreciated, Cheers.

Anonymous by Not applicable
  • 4507 Views
  • 5 replies
  • 0 kudos