Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing tariff

I think I chose the wrong contract when I rejoined O2 at the weekend so I went onto My O2 and selected upgrade. I chose the next tariff up from what I'm on but when I went to checkout it told me that my order would be sent to my address by Royal Mail...

O2 chat once again. Gotta laugh...or cry :)

Hi there So I've damaged my O2 Pay&Go sim, ordered a new one, and once it has arrived went to the O2 chat in order to get my number transferred to a new sim. Posting a transcript here, as to me it tells a thing or two about the O2 customer service as...

Resolved! where do I get my O2 PAC code from

where do I get my O2 PAC code from

Resolved! EMAIL

IS THERE AN EMAIL ADDRESS I CAN CONTACT O2 AT? IM SICK OF THAT LIVE CHAT THING EVERYTIME I GET THROUGH THE SECURITY CHECKS AND START TO EXPLAIN IT CUTS OFF

Resolved! End of o2 contract

Hi, I need a second opion on something as I'm getting conflicting messges from o2. On my contract end 14th feb, I intend to move to tesco sim only. So i understand that to do this I need a pac code and use it within 30 days of recieving it (14th jan)...

Resolved! O2 International sim

Does credit expire on these sims after a certain time? If I top it up by ten quid, can I just make one minute of calls per month without loosing the credit? I'm not bothered about the free bundles that come with the top-up, just the base credit.

moving to ireland

I am halfway through a pay monthly tariff but I am moving permanently to Irish Republic.what are my options?Can I switch to o2 ireland?am I stuck with tariff? I pay £30 monthly + £15 rental

Resolved! Number porting

A quick (I hope!) question about porting my number from Three to O2 - the port is supposed to go ahead tomorrow and the text from O2 told me to keep my phone turned off until 6PM. I'm still using my Three SIM so I don't have to worry about call forwa...

Resolved! New 4G Sim

Hi, How can I go about requesting a 4G sim and will this affect my current contract?

Resolved! Current balance £14.92* Your balance was too low to get your monthly allowance.

I have an absolutely sour taste in my mouth after this experience;I have been using the £15 pay and go bundle and thought I would put my (next months) £15 credit onto my phone early, as I might not have had the money by my renewal date.Worst decision...

O2

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