Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I upgraded 3 weeks ago and I am still getting used to my new phone, whilst this morning I received a text from O2 saying that my tariff is going up to reflect the RPI. When I signed the contract at Carphone Warehouse I was told that there could be so...
How do i add NUS extra card details to my acco0unt to recieve student discount on my contract? Thank you
For one, don't send customers emails stating "important news about your device tariff" when you mean "Airtime plan"
I'm posting this a bit late, as I'm back home now, but I had a problem/bug when visiting France over Christmas. No matter what I tried, PokémonGo wouldn't login over roaming 3G, and even if I got it logged in on a Wifi connection, it was generally po...
I'm very annoyed at the fact that o2 has decided to upgrade my sim only contract without my authorisation over the weekend, and sends me a text message on a Sunday evening where I cannot even contact them as they are closed. Why on earth would I upgr...
Are 0330 numbers chargeable or free. Icharged how much please>
So I've received a load of emails and text messages regarding a new refresh upgrade that I did not make.Changed my 10gb data to 500mbNew IPhone 6.I definitely didn't do this as I hate Iphones. I've gone sim only as my m8 works great and is almost new...
Seriously miffed in fact so miffed that eyebrows are raised too.Don't EVER upgrade online my god do they rip you off big style... We have two contracts mine being the most expensive I usually get an upgrade and new phone and I am now on the "refresh"...
O2 are thieves I am still waiting for 120 pound refund that I never know I had on my account until I was block hence I paid my bill still blocked me they say it's been processed but that was weeks ago.
I arranged for auto top up and it didn't happen so had to top up manually. What did I do wrong?
