Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! unlatching

Why are O2 taking over three weeks to unlatch my phone? Has anyone else having the same problem?

Resolved! Final bill

Hi guys just had my final bill in from O2 and they owe me £22.08 I've filled in the form can anyone tell me does this usually go smoothly thank you

Resolved! New sim cards

I've had a Sony Xperia J on contract for 12 months. No probs until a couple of weeks ago when I could not get the network.Phoned help and a new sim was deliverd 2 days later. Inserted sim, nothing happening with the phone. Ok the next step is to take...

Resolved! nhs discount

hi, recently joined o2 on a pay monthly contract. kindly assist in getting my nhs discount

Resolved! billing date

goodmorning all this is my second month of my contract and signal service price is great but the only problem is they take payment on the 30th and i really need it to be the 7th every month due to pay going in. would it be possible to change and how ...

Resolved! Pay monthly tariff

I have a pay monthly sim only, this gets me unlimited calls and texts and 1gb of data for £21.. Received an email from O2 saying they have looked at my data usage and they have a better offer for me for an extra £5 a month they will give me 2gb of da...

area dependent 4G tethering bandwidth

I have a 4G monthly 500MB data contract, a Nokia Lumia 635 and a MS Surface 2 tablet. at home in Haslemere I was able to tether 2 PCs and the tablet to my phone for several hours recently when the home broadband failed. Brilliant! When on holiday las...

New payg sim, Big bundle but can i change to Big talker before top up?

Hello, i just got a new sim for taking on holiday for me, i chose the big bundle £10 when i ordered the sim but now i think i'd much prefer the Big Talker,....would i be able to change this over before i top up the sim?Any help is appreciated, thanks...

Resolved! Web top-up and Auto top-up not working

I keep trying to top-up my phone, but when I click the the "Web top-up" button it directs me to a "Problem loading page" that says 'The connection was interrupted' but there's nothing wrong with my internet, everyhting else is fine. Plus when I try "...

Resolved! Pay & Go tariff swap.

I ordered a sim a few weeks ago, received an email yesterday that if I topped it up I would get £20 free, I used to be on o2 but have recently finished a contract with Tesco, so my new phone didn't support the old sim (hence why I ordered a new one) ...

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