Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Awful coverage, lame excuses and inflexible

I live in Bishop Auckland and run a small business. There is little or no coverage in this area despite O2 insisting there is. Travelling between here and Durham sees me make 5 or 6 attempts to reach people with constant drop outs meaning I lose minu...

Resolved! Just took out a new contract

Left EE the other day (yay) and pre-ordered a 6S+, just wondering how long it will take to show up on My o2? Logged in and all that comes up is my O2 Wifi account?

Resolved! O2 has terminated my contract?!?!

I have 3 devices on my account and one of which has been terminated?! I have only found out today as I have been charged just under £400 .. £400 I do not have and also I have never canceled my contract. I have always payed my bills, if some had not g...

Resolved! Is my contract over now?

Hi. I received a text message from o2 this morning saying "here's some good news from O2. Your bill has automatically dropted. It's because you've paid off your phone." Does this mean my contract has ended and no more direct debits?Also does that mea...

O2 Upgrade Website Failure

O2, I'm trying to upgrade my iPhone to 6s+ but your website keeps telling me: Sorry, your card payment did not go through. Please select a billing address to retry payment. I've tried a different card, different browser, on my iPad etc. On twitter a ...

Resolved! Password

Morning how do I change password on my 02 app

Resolved! O2 Refresh Upgrade Order message "This information is not available at the moment"

Hi Guys, As im sure quite a few people have done I pre-ordered an Iphone 6s Plus on Saturday afternoon. Im an o2 refresh customer so I paid off the remainder of my device plan as part of the pre order.That all went through without a problem and I rec...

Resolved! O2 PAC codes

I have given notice to quit o2 , have requested PAC code via live chat who say eventually after 20 minutes that I have to cancel my notice , sounds a load of b**l**ks to me!Can anyone help or do I go to a high street shop and sort it there?ThanksNige...

Resolved! Best Add-On For Use In Ireland?

I understand there are two - O2 Travel and International Traveller Service, but which is cheapest for use in Ireland. Use will likely be some brief phone calls and some texts and possibly data. Thanks guys.

Resolved! fone ranger big friendly phone GPRS setup

Hi I'd like to synch my new phone with details I've set up in the Internet site. Please can you advise on how I can set up GPRS to get onto the Net to get to the website? kind RegardsB.

O2

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