Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Vat receipts

Why cant we just print off the vat receipt, I dont need the other 15 pages odd.

Resolved! retrieving voice messages

i cannot retrieve my voice messages, can you help?

Have I been accepted for new contract?

I currently have two contracts with 02 and ordered a 3rd today. The online order process went fine and shortly received an order confirmation email and legal documents however I am yet to receive confirmation that my new phone has been processed and ...

VOICEMAIL

Aaarrrrggghhhhhhh i keep turning it off and it some how turns it self back on again. I have only had this problem since i switched to O2 monthly. People can leave me all the voice mails in the world but i amongst probably 95% of the world hate leavin...

Delay call and text reception - missing important calls [Trying again]

Dear O2, I missed a very important call this morning at 1032am. My phone never rang but 23 minutes afterwards I got a 'missed call' text from you informing me of this missed call. There was no voicemail either. I have been experiencing periodic delay...

Resolved! why my credit is being taken when I'm on £10 O2 big bundle ?

I just changed my tariff from o2 fav place/postcode to:£10 Big Bundle tariff includes 100 minutes, 1000 texts and 500MB of 2G/3G data in the UK for £10 a monthAfter I have sent my 1st text message I got pop up note showing me that charge for that tex...

What is the best option for data?

Hello, Could you please tell me what would be the best option on a contract for data. I have sim only with 1gb right now but somehow this is running out very quickly on my phone, I'm not sure how it is being used so quickly, I had a 1gb and 3gb dongl...

Resolved! Why am I suddenly being charged for VAT?

I upgraded my phone recently and I have just checked my bill and they are expecting me to pay £7 for VAT? Never had to do this on my old contract? Beginning to wish I had left O2 they are useless!

Resolved! Will I have lost phone features if I go from iPhone 6 to HTC then back 2 months later?

Hi there, if I was to upgrade from an iPhone 6 to HTC M9 then some what later down the line I sell the HTC and I then go back to iPhone, will i still get the same functionality or will I lose some things as Im on an HTC contract? Or is it just the sa...

Resolved! O2 refresh - no new phone?

My O2 refresh iPhone 5c is paid off in sept. Do I need to get a new phone. If i don't can I stay on the same tarif I am currently on? Just asking because all the new tariffs are double the price of my current one. Thank you in advance. If I do have t...

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