
on 09-12-2015 20:17
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on 09-12-2015 20:17
HI all,
I have just basically destroyed my lumia 1020 by dropping it and after looking at replacement glass etc it doesnt really seem that cost effective to fix it and am considering a new phone (undecided as of yet which one). kinda stuck with 02 as it's the only network that works in my area.
I have approx £50 left on my device plan so I guess that equates to 5 months left of my contract.
My question (i apologise if this has been asked loads, it's my first post!) is if I pay off the £50 device plan can I cancel my airtime for free? or will i have to pay off the 5 months?
Is there a number of days notice etc like 30 or something.
Again many thanks in advance
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on 09-12-2015 20:25
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 09-12-2015 20:25
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 09-12-2015 20:27
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on 09-12-2015 20:28
If I want to leave o2 and say go with tesco (same carrier) wouldI be able to cancel my airtime without consequence?
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on 09-12-2015 20:38
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on 09-12-2015 20:38
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on 09-12-2015 20:38
@Anonymous wrote:If I want to leave o2 and say go with tesco (same carrier) wouldI be able to cancel my airtime without consequence?
Yes as long as you have paid off the device plan, then you just cancel the airtime plan but leave your direct debit In place so as to ensure that all monies are paid
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on 09-12-2015 20:41
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on 09-12-2015 20:41
The only time you don't have to give notice is for an o2 upgrade.
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on 09-12-2015 20:44
Excellent, thank you all for replying. great help
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on 09-12-2015 20:49
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on 09-12-2015 20:49

Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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09-12-2015 20:50 - edited 09-12-2015 20:53
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09-12-2015 20:50 - edited 09-12-2015 20:53

