Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Paying for a broken phone!

Hi, I have had a bit of an issue this past month. I'm on a 24 month contract due to run upgrade this July. I have the Samsung Galaxy S5 and I have had no issues until the past month or so. It began freezing etc, not responding to touch and then it we...

Double data on payg Mobile Broadband

If any one does not know o2 are giving double data on payg mobile broadband so for a £26 top up you get 16gb of data, Might be some help to some one

Resolved! 4G Coverage

When is Stafford getting 4G coverage? Other parts of Staffordshire has 4G signal but not Stafford Town...

International Favourites poor service and misleading information

I changed my provider to O2 so that I could use the International Favourites Bolt on, in particular so that my son in Perth Western Australia could use the Call Me number. Having paid for the International Favourites online I then tried to access 'Ma...

Resolved! Rollover to next month

On pay monthly, at present we can rollover unused data allowance to the next month. Does this apply to unused boltons we may have bought?

Resolved! Big Bundles

Hi, I'm on a big bundles tariff where I have to top up £10 a month, but I'd rather have the old, simple pay as you go set-up, where I top up £10, and that's it. I then pay for each text and call when I send/make it.I'm guessing I need to opt-out, or ...

Resolved! How can I block a mobile number? (on pay monthly)

Hi everyone, I need to block a number as i'm getting abusive texts from it... I told o2 but apprently there's nothing they can do and i should do it myself?? Problem is I don't know how to block a number? Any ideas? Thanks in advance

Talking to a person.

Maybe I am a bit thick, but can some body tell me how to speak to a live person about a PAYG account. I have been trying for an hour and just keep going round in circles with automated response, I have called 4444 4445 2202 but nothing seems to work.

Resolved! Need help ASAP! How do I view itemised bills from previous months? ie Oct/Nov 2015?

Hi guys!! I really need to view my fully itemised bill from Oct/Nov 2015, as believe my teenage daughter may have been using my phone! As the bill is paid by direct debit, so don't tend to look at it-but now I have noticed that it has jumped from an ...

Resolved! Re Pay monthly-When can I view today's bill..?

Hi, me again! My overall bill/summarised bill (for 2nd January-2nd February) appeared online at midnight, but I can't yet access the fully itemised bill, only that from the previous month (Dec-Jan). I was told that it would also appear at midnight-bu...

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