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Pay Monthly

Get help and support from other community members with your Pay Monthly service.

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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cost effective package.

I am extreemly hard of hearing and prefer not to use speech but text. I use O2 pay as you go and its costing me 14 pence to send a text. Is there a more cost effective package that I could use?I did try to make contact through the customer service nu...

Resolved! If you change you settings onto 2g only you get 02 service back

Service on 2g

Major Outage

A huge part of the O2 network seems to be down - who else if affected? After about 3 hours of being in denial on twitter they now are 'currently looking into the number of similar tweets' rather than telling people to turn their phone on and off agai...

Once again not able to view my data allowance, anyone else experiencing the same

Hi, Basically, as per subj - the data allowance info "is not available at the moment", no matter what you use, be it the website or the MyO2 app. This is going on for the past few days. Anyone else experiencing the same? Cheers

Internet never works on a weekend

I pay for this service, so frustrated full bars bit no it won't connect every weekend, been happening for months but getting no better.

signal, or lack of it!

o2, what's going on!! I don't pay a small fortune a month to be sat with no signal! An explanation would be nice and compensation!

Have got no service

Have got no service

No Network

Hi All, I see there is a problem with the network!. Is it just modern phones that are being affected? My partner is also on O2 and has an older phone and the signal is fine. How come? Is it a certain batch of numbers being affected??? Graham

No signal in NG17 area

I have no signal on my Xperia Z3 handset, yet am able to send messages etc off my other handsets, network checker says there are issues in my area but why is it only affecting one handset?

signal

My came back on now its gone again

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