Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pay By Mobile

Just had an online chat with O2 customer service and ended it frustation. The person was totally clueless!!! I'm paying £30 via Boku and I get message: "Sorry, you've reached your O2 spend limit. This payment would take you over that limit. Please tr...

Resolved! change bank details

Hi I can't seem to figure out how to change my bank account details. I have downloaded the O2 app and created a 4 digit pin and that take me to my account but I can see where it says I can change my bank details

02 show no loyalty to long term customers which is so wrong

23444

Data sharing

I have two phones on the same account, both on a sharing tariff but they can't share each other's data, how do I go about setting this up as I can't find anything on my O2?

Data allowance and a merged account

Hi I have three phones under my name with O2. One for me (the first to come to O2), my daughters (the second), my son's (the third and the most recently added one). When I added my daughters all was fine no issues. My sons was added and somehow they ...

Resolved! Hey all

Just a quick question is it possible to have my tariff changed to a more affordable one. My phone was taken out last year and i also had a tablet out early on this year the thing is my situation is going to be changing and i dont think im going to be...

Resolved! sim swap

I received my new phone at 1pm today and arranged the sim swap (keeping the same number). My old phone says no signal and new phone has full signal, but I'm only getting texts come through to my old phone? I can text and call from my new phone and th...

Resolved! 0800 numbers

I read that O2 are saying that calls to any 0800 numbers are now free it this true

Resolved! 4g unlimited+?

Hi everyone, I have the above, A 4G Unlimited+ contract for 24mths. Can someone tell me if this is an unlimited internet tariff? (probably a dumb question!) Reason being, I've just noticed I have a 2Gb bolt-on and don't know why! Cheers.

Payg data bolt-ons too small

With the new Big bundles on payg e.g £25 for 4gb i find it odd that o2 have not increase the size of the data bolt ons once you have used all the included data the data bolt ons have been the same size for years and not increase on my EE payg account...

O2

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