Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271929 Views
  • 2 replies
  • 2 kudos

Resolved! 4G not working

I have recently moved over to O2 having previously being on EE sim only. I now have a 4G ready sim only deal, I have had this deal for about 3 days now on an Iphone 6 and I am still unable to connect to 4G. I have checked to see if coverage is availa...

Anonymous by Not applicable
  • 6787 Views
  • 24 replies
  • 0 kudos

Resolved! cancel contract

HelloI am on Pay monthly contract, As i m going back home, How can i cancel my contract with O2 ? Contract expires in Oct 2014, or change to pay as you go. Thanks

Anonymous by Not applicable
  • 20531 Views
  • 6 replies
  • 0 kudos

Resolved! bolt ons

I appear to have 2 bolt ons on my account. I can't remember what they are (doh!) How do I view what they consist of? I seem to only be able to view new bolt ons that I might want to buy

Anonymous by Not applicable
  • 2062 Views
  • 2 replies
  • 0 kudos

Resolved! changing airtime plan

hi, i wanted to know if you can change the airtime plan as part of the o2 refresh contract while still contining to pay off the device plan. Or do you have to pay off the device cost first then change for example to a sim only contract? can this only...

Anonymous by Not applicable
  • 6883 Views
  • 4 replies
  • 0 kudos

Bad and false sales

Got a phone call from O2 saying I could have another phone, I explained I was just building up bad credit and had only been with 02 a month, the sales advisor said no problem because I already have an account, so asked if I could have a iPhone 6 for ...

Anonymous by Not applicable
  • 1542 Views
  • 4 replies
  • 0 kudos

Resolved! changing tariff query.

I am currently on the £10 big bundle tariff and requested to change to simply pay as you go. I have changed my mind but can't find out how to cancel the change and stay on the tariff I am on. I have a Microsoft Lumia.

Anonymous by Not applicable
  • 2182 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone order processing problems

I ordered an iPhone 6S Plus yesterday at 8pm, I had a few emails regarding legal documentation and I had one confirming my order and thanking me, with a tracking number. But it is almost 12:30pm the next day and I haven't received anything regarding ...

Anonymous by Not applicable
  • 4105 Views
  • 14 replies
  • 0 kudos