Solved: Top up bought £15

Anonymous · ‎03-10-2016

I bought topup £15 it shows I have £5 left 10£ used for bolt I never choose this option. How can I go back to ordinary sim option use credits when I need it only.

Cleoriff · ‎03-10-2016

Hi @Anonymous You can change your tariff Via My O2 http://www.o2.co.uk/myo2 or by contacting Customer services http://www.o2.co.uk/contactus

You probably need the Simply PAYG tariff http://www.o2.co.uk/help/pay-and-go/simply-pay-as-you-go

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎03-10-2016

Hi @Anonymous You can change your tariff Via My O2 http://www.o2.co.uk/myo2 or by contacting Customer services http://www.o2.co.uk/contactus

You probably need the Simply PAYG tariff http://www.o2.co.uk/help/pay-and-go/simply-pay-as-you-go

Veritas Numquam Perit

MI5 · ‎03-10-2016

It's the default tariff unless you change it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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