Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

American Express Card rejected

Just wondering if any one else has had problems paying their account using an American Express card. When trying to pay my bill this month, I keep getting an unable to process payment message and to contact my bank, which I have done only to be told ...

Resolved! Billed for "Last" Not Provided Pay Monthly services

Hi, here is my situation: I've bought a phone on Pay Monthly plan in April 2014, I've paid it off this year after 24 months. My last phone payment bill was in middle of March 2016 and got the letter that it's been paid, off, all good.I've decided I w...

Macdonalds employee discount query

Hi,my brothers girlfriend workes in macdonaldas and was telling me she can get 25% or 15% depending on the contract.Im due an upgrade and i was wondering can anyone explain to me what way the discount works on a refresh contract.Thanks

Resolved! MOTO X Play - Block Number

Hi. I am recieving a lot of nuisance texts and calls from an ex, who frankly I want nothing to do with anymore. I have a MOTO X Play running Android 6.0.1. On my old phone also with O2, an HTC Desire 510 blocking numbers was a fairly simple task an a...

Resolved! Heloo

Heloo!!...i make a contract for 24months with o2...i would like to know if i pay after 2 months all the amount for the phone...i cand end my contract with them?

Resolved! sim swap fail

I'm on a pay monthly bill and I ordered a new SIM deal on pay monthly, I tried to do a SIM swap via text but said it couldnt progress the swap so then tried via link online but it said swap was already in progress and now on my o2 it has both mobile ...

Resolved! Unlocking my iPhone 6

hi there i have just sold my iPhone 6 on eBay and the owner wants to unlock it from o2. They have emailed me the following message. Can someone have a look at it and tell me is it legitimate and not a scam please? Just want to make sure! Thank you As...

Contacts unable to call me but can text

Hi I have two contacts, that I know of, that cannot ring me. When they do they just get a constant bleep. They can text me and others can ring me. I have checked my blocked numbers. One of these people tried to ring me for the first time today and wa...

Resolved! Insurance

HiIm hoping someone can help me.I purchased a phone through the carphone warehouse as i have done for the past 4 years.Everytime i insure my phone directly through O2.However this time they are refusing stating i purchased this from the carphone ware...

Resolved! Cancel Pre-order upgrade @ in store Carphone Warehouse

Hi! New here! So I upgraded on Saturday but the upgrade was a pre-oreder. Can I cancel the upgrade altogether? Thanks!

O2

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