Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancel direct debit

How do I cancel.direct debit from my account app or Web page

Resolved! How do I end my O2 contract?

Do i write giving 30 days notice.im told this us from 13th March...Can I give notice now, telling them my next payment is my last?

Moving to another network

I would like to move to another netwrok supplier but keep my present number. I have unlocked my 'phone and now need a PAC code. Any advice please?

Resolved! Held hostage by O2

O2 won't let me leave, no matter what???????

Resolved! Data running out at a rate of knots Gulp -help please!

I have just loaded and registered my 12GB data on my new Pocket Hotspot Plus this evening. After the registration I did 4 speed test to see what I can get at my property. I noticed that the usage was going up VERY QUICKLY! I thought I was mistaken bu...

last payment

I cancelled my contracts and received a PAC number on 17/02/17 however I have just paid two direct cebits today - my monthly tariff runs from 19th of the month and I had no cancellation fees to pay as I had been with O2 for a long time - please can y...

Resolved! feel like i have been ripped off.

so yesterday morning i checked my O2 app as i realised i was due for an upgrade sometime this month but couldn't remember the exact date. It turns out i could upgrade 06 march 2017 but could upgrade that day for free so i decided to speak to an onlin...

My Mum's Dorro Phone P&G

I bought my then mum & dad a Dorro phone some time ago now for their convenience ... att my mum said 'We don't want it, here have it back'In time both of them got to use the device with confidence ... even sometimes sorting out problems using the ins...

Resolved! Cancellation

I I don't use any more my phone, and would like to do cancellation of my line Please could you do it for me. Many thanks M ABELA

Security Concern - text messages

I was recently away for work with a colleage for one night. While we were away text messages sent to me also appeared on my colleague's phone. They showed as having what I know to be my husband's number. These texts also appeared on his own phone as ...

O2

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