Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contract was cancelled late December but I am still getting billed.

I cancelled with live chat. I would like to confirm that the account is closed and that you will refund the over payments taken from my account. Thanks, Graham.

Resolved! O2 rip off for service charges.

How can O2 justify charging me £27.58 for one call to book a holiday? The Cunard component is 3p per minute. I have sent in a complaint, rang, emailed but no joy whatsoever. I am now looking for another mobile provider.

Resolved! Change Bank Account

Hi, how do i change the account that my phone bill comes out of?

viewing bills in MyO2

Despite following the link and downloading Adobe Reader (which I already had on my laptop anyway) I still cant download and view my bills. I get an error message saying "PDF Cant be opened" in Microsoft Edge.O2 charge £1 - £1.50 for a copy of a paper...

Cashback how to claim

Cash back when will I get this or how do I get it. Took out pay monthly Samsung. 27 a month then after 50 pound cash back it would drop to 24 pound

Resolved! Cancel direct debit

How do I cancel.direct debit from my account app or Web page

Resolved! How do I end my O2 contract?

Do i write giving 30 days notice.im told this us from 13th March...Can I give notice now, telling them my next payment is my last?

Moving to another network

I would like to move to another netwrok supplier but keep my present number. I have unlocked my 'phone and now need a PAC code. Any advice please?

Resolved! Held hostage by O2

O2 won't let me leave, no matter what???????

Resolved! Data running out at a rate of knots Gulp -help please!

I have just loaded and registered my 12GB data on my new Pocket Hotspot Plus this evening. After the registration I did 4 speed test to see what I can get at my property. I noticed that the usage was going up VERY QUICKLY! I thought I was mistaken bu...

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