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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Voicemail deactivate

How do I turn voicemail off on an iPhone SE ?I don't have tugo either

People think my phone is always engaged

It isn't and even revlbooting it doesn't clear the fault. I can call out but everyone tells me my phone is always engaged. Anyone come across this before? It's an iPhone 6.

Resolved! Travelling in Europe - worried about data charges abroad

Maybe I should know this but I am travelling @ Europe for two weeks soon. I have a contract with O2 and in the past despite turning off data roaming Ihave been charges a £60 extra because I have used data. I dont understand how this happens as data i...

Resolved! O2 refresh and cpw upgrade

Hello, quick question. I have a couple of months left on my 02 contract. Can I pay of my refresh tarrif/balance of my phone and upgrade through 3rd party company like carphone warehouse or mobile.co.uk? Or would I have to wait till the end of my 2 ye...

Resolved! Phone going straight to voicemail occasionally?

Why do phones do this? It's a Galaxy S6, it's not in Do Not Disturb mode and even if it was the caller is on my list of Favourites. I got an answer phone messages straight away but not the original call. Phone shows good 4G signal and the O2 status p...

Resolved! 4G on Nexus 5x

Hi i switched over from Vodafone to O2 a few days ago on a 12 month simon plan 4GB of data.i have not been able to get a 4G signal only H - at 5 locations i been where there shows should have good 4G coverage all in London. The Nexus 5x is sold on o2...

Resolved! Texts keep turning into MMS

I recently bought a Samsung A3 2016 after having the S4 and when I send texts that are around 160 characters it turns SMS into MMS which is shown on my contract as picture messages. I never had this problem with the S4... Is there a reason for this o...

Resolved! Does anyone find bad signal on National Rail?

Does anyone find bad signal on any National Rail train service even though for city lines?

Resolved! Email O2

Does anyone know if it is possible to send an email to O2 anymore?I searched this forum and found a link to a page that works, I used it and got a reply saying" Thanks for your email, but we have now shut down our email supportservice.Don't worry tho...

Resolved! 4G and Pay and Go Costs

I currently do not have 4G but I have been an 02 customer for many years. I have seen a 4G phone on e-bay I like. Can I get a 4G sim from 02, If so can I keep my existing phone number? Also how much do I need to top up per month? The only reason I re...

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