Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I am about to finish my contract and am due an upgradebut I want to keep my current phonehow do I reduce my tariff
Turning on Wifi calling for Sony Xperia XZ Premium differs from O2's help page. Settings:- Network & Internet:- Wifi:- Wifi preferences:- Advanced --Wifi Calling. Hope this helps someone.
Hello 02. About 3 weeks ago i went in to one of your stores, in my home town. i paid a considerable amount to pay off my phone to then unlock my phone. this is all before, i move to australia. i have now been in australia for 3 weeks, and have racked...
I want to call 0345 numbers and have been told that I could be holding on for rather a long time (half an hour or more) just wondering what it's likely to cost.
Tried to upgrade my mobile but the address is wrong. The NEW ADDRESS IS.... [personal details removed]
Hello. I would like to know why is that so difficult to get a contract with O2 to buy phone. ? Why do we need an extra card prior get the payment section. .? I have provided both card ( debit & credit ) with cash in both of them but my request FOR CO...
Are O2 considering offering data rollover on mobile phone contracts? The data has been paid for so why should customers lose it because it’s not used.
Hello everyone, I added the International Favorites 3 bolt-on to my account more than a year ago, and it renews on the 26th of every month, after removing the 10 pounds from my account. On the 26th of November, I had 23 pounds on my account, and I re...
The Network in my are is an utter joke!! Been down for about 2 months now & all I keep getting told is to "be patient, the network in your area will be vastly improved soon!!!" How bloody soon? 2 months is a joke! I have 4 pay monthly accounts with o...
I used to have International Favourites to call family in America. They’ve discontinued it and now said they would give me the cheapest rate they offer. I just checked my Bolt Ons and I have something called “International caller bolt on (trial)” and...
