Solved: i phone 7plus

Anonymous · ‎24-11-2016

how long does it take for delivery...for iphone 7plus ..... as i have not heard from anyone from o2 for a couple of days.............

MI5 · ‎24-11-2016

Depends on stock levels.
You'll need to call CS to check.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎24-11-2016

Depends on stock levels.
You'll need to call CS to check.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎24-11-2016

When you ordered it you would have been given an estimated delivery date.

Did you get all the documentation confirming the contract ?

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Marjo · ‎02-12-2016

Hey @Anonymous How's it going? Did you manage to get clarity on the delivery date in the end?

Anonymous · ‎14-12-2016

I ordered 3 weeks ago, was told to expect delivery in a week still waiting 😞

gmarkj · ‎14-12-2016

There are some that preordered on 22nd Sept that are still waiting...
Link to (currently) most recent page:
https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Delivery-expectations-for-iPhone-7-PLUS/...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Cleoriff · ‎14-12-2016

Yet @MI5 has just posted this link of up to date stock levels from a 3rd party...which currently shows ALL iphone 7 and 7+ are on back order from O2...so in other words...none in stock currently

http://iphonestockchecker.co.uk/

Veritas Numquam Perit

MI5 · ‎14-12-2016

@Anonymous wrote:
I ordered 3 weeks ago, was told to expect delivery in a week still waiting 😞

I can promise it will be longer than a week.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎15-12-2016

It would seem that Apple are equally to blame for the shortage in dealer stock.

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MI5 · ‎15-12-2016

Yeah, all networks are struggling for stock....
Surprised much?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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