Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 255037 Views
  • 2 replies
  • 2 kudos

Resolved! cancelling my contract

how can i cancel my ontract without ringing as i dont have my phone yet im still in the 14 day period

Anonymous by Not applicable
  • 1866 Views
  • 5 replies
  • 0 kudos

sim help

brought a used sim wanted to register in my details, but its already registered in someone else email and i dont have there password. what are my options?

Anonymous by Not applicable
  • 2687 Views
  • 14 replies
  • 0 kudos

Resolved! Phone unlock -Pay as u go

I bought pay as u go samsung s7 edge ,i am going outside EU and i need it unlocked so i can use internation sim i have been told i cannot as my phone should be with O2 for 12 months but this is pay as u go not pay montly i think it is against custome...

Anonymous by Not applicable
  • 1868 Views
  • 5 replies
  • 0 kudos

Resolved! Getting charged £3 every month from Global Network, O2 Cannot cancel

Im frustrated now. I have no 4g on my phone. And im getting charged £4 extra every month for something I cannot cancel. This is ridiculous. O2 have given me a number to ring to cancel the service charge. Because they are O2 and they cannot cancel it....

Anonymous by Not applicable
  • 3701 Views
  • 5 replies
  • 0 kudos

Resolved! Unlock my old phone

i need my old iphone 4 unlocking to a new sim

Anonymous by Not applicable
  • 1659 Views
  • 2 replies
  • 0 kudos

Resolved! Unlovk

I have a new pay monthly phone and want it unlocking to all networks how long go I have to wait to do this

Clare2 by Level 1: Joiner
  • 1311 Views
  • 3 replies
  • 0 kudos

Resolved! Topping up using an out of country creditcard

We're just visiting from Canada and looking to top up a sim card. Trouble is - our credit card doesn't have a post code in the correct format so it won't let us top up online or on the phone. Customer service is closed for the holidays. Any tips or s...

Anonymous by Not applicable
  • 2888 Views
  • 4 replies
  • 0 kudos

Resolved! Tariff

How do I cancel international tariff should be a lot easier to do than it is! Expect a lot better from o2 would never have this problem with t mobile

Anonymous by Not applicable
  • 1352 Views
  • 3 replies
  • 0 kudos