Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Change payment method

Hi I would like to change payment method,!/ Account no please!

Resolved! free samsung tablet with s6 edge

Hi can anyone give me a working web address to claim the above? the 02.uk\offers one does not exist ? Many thanks

Resolved! o2 text offers

I used to receive text message offers for extra texts for free when topping up. i no longer receive them & think that I may have accidentally unsubscribed. I would like to receive these offers again. Can I do this?

Resolved! Keeping my number

I have ordered a new pay & go sim but want to keep my old number. Are there any ways where I could transfer my old number onto the new sim or if not, how do I get a pay & go for my old number online, I did not have any deals for my old number before....

O2UK website

Get this people. When on the O2UK website you CANNOT purchase any phone UNLESS you have a credit card, and worse, you CANNOT use your saved O2 Rewards, which kind of defeats the object. For example, take Argos. You send them a text to order and recei...

Resolved! Complaint

My phone bill went 4 days late and O2 bombarded me with several calls throughout the day which I construe this as harrasment. On the 4th day they blocked all my outgoing calls to payment line. They bombarded me with several text messages. I try to ma...

Resolved! Premium rate

I am being charged £3.75 a week because a company has hacked my phone. I have spoken to O2 about this and they assured me it had been blocked! I am furious. What can I do?

Resolved! PAYG as a gift - adding credit question

I can't find the answer to these specific questions in the PAYG top up FAQ, so if a mod is reading they might be worth adding... I am buying my mum a phone for Christmas, and want to set it all up for her. If I call 4444 to top up, will MY card alway...

What is o2 balanceweb

I have an unrecognised charge on bank statement advises O2 balance web, anyone know what this is ?

Resolved! Welcome to the "Customer careless" service

I have switched method of payment from VISA to AMEX over 5 months ago, the problem is that when I registered my new card details on O2 website; the Direct Debit worked only the first time. Every month after that, I had to call O2 and did dozens attem...

O2

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