Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271930 Views
  • 2 replies
  • 2 kudos

usage abroad with a Huawei 4g dongle

I have a 12 month 4g dongle mifi hotspot dongle that lasts till May. I am going overseas in March. will it work overseas. Including south America

NAM by Level 1: Joiner
  • 3647 Views
  • 3 replies
  • 0 kudos

Credit check

Hello,I applied for a pay monthly iPhone later on today. I received various emails, including one which said my order was being processed. Then one that told me my hand set would be delivered tomorrow between 8am - 10pm.I'm confused as to whether thi...

Anonymous by Not applicable
  • 5036 Views
  • 9 replies
  • 0 kudos

Resolved! O2 Overcharging Taraff calculation

My signed up tariff is £8.40.But O2 charges tariff at £7.01 + Vat = £8.41. So overcharging 1p per month.How many accounts are being overcharged. ??

Anonymous by Not applicable
  • 3888 Views
  • 11 replies
  • 0 kudos

Resolved! Unpaid Bill Need To Pay - NO Email and Site Chat Offline

Hello, I have a bill of about @£20 to pay. I am abroad. Please can you send me your bank details so that I can pay or something as your website isnt working propertly today and there is no email address I can find for you on the website and I dont wa...

Anonymous by Not applicable
  • 3288 Views
  • 12 replies
  • 0 kudos

Resolved! O2 refresh finished

Hi my o2 refresh contract has ended as I have paid off my device plan. I still pay for my airtime. However I noticed when checking my credit report 02 are showing that my device plan is still live. Should they not close this line of credit down autom...

Anonymous by Not applicable
  • 2800 Views
  • 10 replies
  • 0 kudos

Resolved! Credits payment

Hullo there can I pay £420 upfront my paymth account for 1yr payment be in Credit? Pay by S/O Via Bank. Just want to know if I can do it thanks

Anonymous by Not applicable
  • 1470 Views
  • 2 replies
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Resolved! Moving a number from one contract to another

Hi, my partners number is on his mums contract. I have my own contract and we'd like to move his number from his mums to mine. How do we go about doing this and is it easy to do? Thanks in advance.

Anonymous by Not applicable
  • 2390 Views
  • 5 replies
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Mistake spelling surname

I have sent email to 02 with attachment marriage certificate and been waiting for 2 weeks and then confirmed they let me know it had been updated and I checked online but devastated they misspelled my surname I use live chat to them demanding to chan...

Anonymous by Not applicable
  • 1435 Views
  • 4 replies
  • 0 kudos

Resolved! Itemised billing on O2

Hi all I just have a very simple question that nobody seems to be able to answer. I bought a new Lenovo B on O2 £10 Big Bundle tariff today. Is it possible to view an itemised line by line breakdown of calls that I have made from this phone. Eg line ...

Anonymous by Not applicable
  • 1956 Views
  • 3 replies
  • 0 kudos