Solved: spotify 9.99 in game purchase

Anonymous · ‎12-06-2017

Anyone know what this is Is on my bill 2 months running

madasaf1sh · ‎12-06-2017

You signed up to spotify and chose to pay by charge to phone bill, im assuming via Google Play..

You will need to contact Spotify to cancel the charge, if you go into Google Play and then account you will see your subscriptions.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎12-06-2017

You signed up to spotify and chose to pay by charge to phone bill, im assuming via Google Play..

You will need to contact Spotify to cancel the charge, if you go into Google Play and then account you will see your subscriptions.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎12-06-2017

After the free first month you get charged unless you tell them you want to cancel.
You can cancel in the Spotify app too I think.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎12-06-2017

Hey @Anonymous Let us know how you get on! Is it all ok now or do you have any additional questions our community could help with? Cheers

O2

spotify 9.99 in game purchase

CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO ...

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable