Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Ive been charged for messaging and 'Things you've bought' over the last six months incorrectly

How can this happen? Trying to speak to someone at O2 must be the single most annoying thing in the world!

New contract details are not showing on my account yet

Hi Firstly I cannot get through to the chat help line tonight - have I been barred!!!!! 2nd On Friday a luvly lad sorted out a new contract for me at a reduced fee. She said it would be online on Sat (25th) so that it would coincide with the end of t...

Resolved! Porting failed from orange/EE

Hi. I bought a new phone for my wife's birthday.We got a PAC from orange the day before her birthday and requested the port on her birthday, 23rd Feb.It was due to port on Friday 24th.On the Friday the orange phone stopped receiving calls and texts b...

GPS Vehicle tracker

Hi Guys I have GPS Vehicle tracker that I intend using on my boat, if it gets sailed off in the middle of the night I hope to recover it !! To set it up I need a VPN - now I have searched VPN on o2 and I can get a list of them - none of which seem to...

damaged sim need replacement

my sim is damaged and will not be recognised by my phone when in the slot.I need a replacement sim ASAP.

o2 or Vodafone?

Morning all,My refresh contract is up for renewal, the best 20gb data sim only tariff with o2 is currently £25. Where I live o2 or Vodafone are my only options, I find them both the same for signal & download speeds. My company gets the 30% discount ...

no outward service

Why is my phone refusing to send voice/text/data yet receives voice text data ?

PAYG Data usage popup notification issue

Once a day my new Xperia phone is displaying a popup notification telling me I've used mobile data and won't be changed more than £1 for the remainder of the day. This happens even though I've always got the mobile data setting switched off - I only ...

Resolved! Am I or am I not going to be charged for recieving (not opening) texts whilst abroad?

I keep getting charged for sending or receiving texts whilst abroad. This is the third month in a row. I have data roaming turned off, mobile data turned off and imessage turned off as suggested the last time I called to question the bill. Maybe I sh...

Resolved! locked phone

l got my Nokia 520 from car phone warehouse a few years ago unlocked , had o2 pay&go after 12mths changed to giff gaff then ee and back to o2 but now found a new network put sim in phone only to find my unlocked phone is locked to o2 been local o2 sh...

O2

Forum Posts