Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Credits payment

Hullo there can I pay £420 upfront my paymth account for 1yr payment be in Credit? Pay by S/O Via Bank. Just want to know if I can do it thanks

Resolved! Moving a number from one contract to another

Hi, my partners number is on his mums contract. I have my own contract and we'd like to move his number from his mums to mine. How do we go about doing this and is it easy to do? Thanks in advance.

Mistake spelling surname

I have sent email to 02 with attachment marriage certificate and been waiting for 2 weeks and then confirmed they let me know it had been updated and I checked online but devastated they misspelled my surname I use live chat to them demanding to chan...

Resolved! How to request PAC Code from O2

IM LEAVING O2 AND I NEED TO TRANSFER MY NUMBER HOW TO GET PAC CODE . IM PAY AS U GO

Resolved! Itemised billing on O2

Hi all I just have a very simple question that nobody seems to be able to answer. I bought a new Lenovo B on O2 £10 Big Bundle tariff today. Is it possible to view an itemised line by line breakdown of calls that I have made from this phone. Eg line ...

Resolved! Premium messgages

Any new updates reguarding these premuim shortcode text messages. Surely by now they has to be an update pr some form off protective services which can be applied to prevent this from happeneing.

Resolved! O2 Live Chat

Does anyone know what's happened to Live Chat? It doesn't seem to work any more. I urgently need to contact O2 - in overseas and can't phone and the email service has been shut down. Help!!

Change my direct debit date

Can I changed my direct debit date to the 25th instead of the 24th because that is the date I get paid every month

Resolved! Bill Payment

I will be making a payment of £203.97 on the 23 February, this is the full amount together with late payment fees. Please let me know if this is okay. Had a bereavement in the family and have just forgot about this bill. Many apologies. Geoff Wareham...

Resolved! problems top-up from abroad

Hi I am trying to top up my phone from abroad (Poland). I use o2 web site, follow the instructions, have valid credit card, proper sum of money on it, give all the informations needed and ... O2 informs me - "declined".Please help me what am I doing ...

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