Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pay monthly to pay as you go

I'm abroad and not due to be back to the UK until late June. I would like to move to pay as you go. What's the best way to do this?

Resolved! 02 Live chat & helpline

Hello, Is live chat and the phone lines down? I have been trying all day to connect via live chat and have now been waiting on the phone for nearly 15 minutes! Thank you,Hannah

Need to email payments department

I need to contact the payments department and can only do this via email currently, surely they have an email address

Resolved! Transfer of Ownership

I have tried to help my Son upgrade his phone. Because he cannot get through the 2 stages of a credit check from Carphone Warehouse (something to do with the wrong date of birth on his credit account) I somehow got involved and ended up having my son...

Resolved! what right do they have

ive never not missed a bill nor even ever paid a payment late tonight coz i got a bill for 100 and i was going to pay it thursday when i get paid tonight without warning the stoped everything incomming cals the lot.i also need to have a phone coz ive...

usage abroad with a Huawei 4g dongle

I have a 12 month 4g dongle mifi hotspot dongle that lasts till May. I am going overseas in March. will it work overseas. Including south America

Credit check

Hello,I applied for a pay monthly iPhone later on today. I received various emails, including one which said my order was being processed. Then one that told me my hand set would be delivered tomorrow between 8am - 10pm.I'm confused as to whether thi...

Resolved! O2 Overcharging Taraff calculation

My signed up tariff is £8.40.But O2 charges tariff at £7.01 + Vat = £8.41. So overcharging 1p per month.How many accounts are being overcharged. ??

Resolved! Unpaid Bill Need To Pay - NO Email and Site Chat Offline

Hello, I have a bill of about @£20 to pay. I am abroad. Please can you send me your bank details so that I can pay or something as your website isnt working propertly today and there is no email address I can find for you on the website and I dont wa...

Resolved! O2 refresh finished

Hi my o2 refresh contract has ended as I have paid off my device plan. I still pay for my airtime. However I noticed when checking my credit report 02 are showing that my device plan is still live. Should they not close this line of credit down autom...

O2

Forum Posts