Solved: Changing Mobile Number

Anonymous · ‎19-04-2017

Hello
I would like to change my mobile number on my contract to a gold number from a PAYG sim number I'm thinking of buying online.

Is this thread solution still valid?

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Changing-number/m-p/495956/highlight/true#M4843...

MI5 · ‎19-04-2017

Yeah heard of them and as long as it's a standard uk mobile number there is no restrictions.
The only problem you may have is trying to get the PAC out of Lebara as some of the mvno's can be awkward.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-04-2017

Yes it's still valid but what it doesn't mention is that you need at least one £10 top up on the PAYG sim before you can transfer the number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-04-2017

Thanks for the rapid reply MI5

Forgot to mention if there is any network restrictions, the number is on Lebara Network, never heard of them?

MI5 · ‎19-04-2017

Yeah heard of them and as long as it's a standard uk mobile number there is no restrictions.
The only problem you may have is trying to get the PAC out of Lebara as some of the mvno's can be awkward.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-04-2017

Thank you kindly Sir!

MI5 · ‎19-04-2017

No worries and good luck mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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