Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! PUK code problems

I have inherited my daughter's Samsung Galaxy S6 edge which is locked to Vodafone. Vodafone have provided a NUC code and procedure for unlocking the phone. I have entered this code as per instructions. When I then insert my O2 PAYG SIM the phone asks...

Resolved! Got bundle can't make call

Got phone yesterday put voucher into topup. Says I have bundle minutes text and data. Data OK but can't make calls. Msge says this is a big bundle call .can any one help please

Resolved! Ending my O2 contract after full term

My 24 month contract ends in 30 days time. I have yet to decide whether or not I'll leave O2 when the contract ends but, I'd like not to incur any further charges if I DO leave the day it does end. Am I right in thinking that I STILL need to give for...

Resolved! data charge

I am on an O2 Unlimited Tariff.I sent a text message with a photo, from my home, on my wifi.I see that this has been charged at 4.2p.Is transmission of photos not included in the unlimited text allowance or in the 3GB data allowance?Why would I be ch...

Resolved! Retrieve deleted texts

Hi I Breach Health and Safety at work I need retrieve my emails for last Monday 23rd as I am under investigation and Text will prove I followed procedures can anyone help

Resolved! Voicemail

What are the numbers to swith voicemail on and off now on pay monthly?

Resolved! quit my contact

Hi I would like to quit my o2 contact.Thanks

Resolved! My recent upgrade woes....

Even after years of frustration with 02 I decided to refresh with them last week (one last time!). When I upgraded I initally went through to the retention line as I'd been offered 24m 20GB tarrif with Vodafone for approx £54 a month with the iPhone ...

Resolved! Upgrade on us woes

So I did the 'upgrade on us' thing for the first time when it came up as a pop up on my app. I followed the directions and picked my phone, signed up for the tariff I wanted etc. Then I had a thought after I'd paid my £29.99 up front fee that perhaps...

Resolved! signal problems

am with o2 on data sim contract, paying £25 a month to use the internet and the signal is totaly rubbish. it only goes to one bar. ive tried explaining on live chat and got no joy. am thinking of getting rid of o2 as its a waste of time and money. wh...

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