Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Tariff

Why am I still paying £38 a month when I have finished pay for my iphone?

Resolved! Unlocking Samsung S8+

Hi, I done an early Upgrade yesterday to get the Samsung S8+. Was told by O2 it can be unlocked to any network, I requested it through my O2 App...just been told today by another O2 Agent, unless I pay off the device it cant be unlocked...Im confused...

Using phone in Caribbean

Is there any way around the £4.99 per day charge?

Resolved! vat included?

are the prices quoted on the 02 site for pay monthly inclusive of VAT?

Resolved! nhs discount

How do I register for nhs discount

Resolved! I can't unlock my 02 Sim because the IMEI number has not been used on the network??

Hi, I reccently moved to Australia and when I got here I had to get a replacement phone from the Apple Store as the phone charging portal had broken. I orginally tried to put in my O2 sim but it wouldn't take it so I put in my new Australian Vodaphon...

Resolved! Front camera has stopped working on my Samsung Galaxy Note8

I just woke up to find my front camera isn't working. I only realised because facial recognition unlock wasn't working so I unregistered my face then tried to register it again but got the error:Face recognition not workingCouldn't open Camera. Try a...

Resolved! Need to Consolidate and lower bills

Hi I have 3 monthly contracts that I pay for in my house, mine and my 2 sons, I've just recently had a very serious cut in income and need to lower my bills in all areas. The 3 contracts I have are currently costing me in the region of £65 PM, and ar...

Resolved! Roaming abroad

I am abroad in Amsterdam for a number of months and can rarely pick up a signal to use my mobile data. I would be grateul for some advice as I thought I could use 4g wherever I am, especially in major cities

Resolved! over normal usage

I am currently in New Zealand and have received an e mail from o2 stating that I have to pay £70.72 or my phone will be cut off. I have tried to pay on the o2 site but it refuses my payments as 'over amount due'. Where should I pay the bill??

O2

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