Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Sim not receiving text back

About months ago I asked Vodafone to give me my pac code, I joined O2 and this is the big mistake I did.From that day my SIM card is not working properly.I asked O2 to give me the pac code, I moved back to Vodafone, after weeks I moved back to O2 on ...

O2 connectivity

I have problems today in connecting with the internet and also making calls- number [removed]. I have managed to make 2 calls today however the call cut off on both occasions whilst I was talking. Please advise as to the connectivity problems today- ...

Resolved! Pay monthly sim

Hi folks I have a £20pm 20gb deal currently and I am very happy with. I would like to upgrade to the new iPhone X. If I bought the phone outright would I still be able to keep my existing pay monthly sim only deal with the new IPhone X? (I’ll be swit...

Resolved! imessages

When i view my itext messages on my O2 bill they are all just shown and grouped together as idata. Is it possible to request a breakdown of the messages and who they were sent to? This is quite important for a legal case that i can show i sent a mess...

Resolved! NHS O2 open

How do I know if my company is signed up to O2 open? My manager also doesn't know, and I cannot find out how to get a company code

Resolved! sim stopped working

I have a problem in that my sim has suddenly stopped working, I've tried the sim in a different phone and it doesn't work. I've tried a different sim in my phone and it's fine. all the help info tells me to do this and if I need a replacement sim to ...

Resolved! 4G doesn't work...

Oneplus 5t: Just activated a new sim and i have a full bar 4g connection but i can not load anything on the Internet (i can call and text).Oneplus 2: Yet my other phone right next to it with an o2 sim as well loads everything i search in no time at a...

Resolved! Top up big bundle

Hi I just changed my big bundle tariff to £15 data bundle instead of the normal one but when I topped up it has reverted back to the old one. I really don't want this as it's the data I needed. Can someone please fix this thanks.

Resolved! Pac code

My o2 contract finishes on the 9th of jan (renewel) but im thinking of going to a different network provider, as soon as i give them (new provider) the pac code will that definitely end my contract?? Thanks

Resolved! Value for Money?

Each time I make a call, I'm having to tell the other person to call me back. The durations of the calls are never more than a couple of minutes before I get them to call me back, and each time it's almost like another £1 has dropped from my credit. ...

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