Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Live Chat

Does anyone know whay the live chat isn't working ?

Resolved! Help with contract

I stupidly got a contract phone in my name for someone else and we no longer speak, it was a 3 year contract got out about 2 months ago. I’m worried what’s going to happen because I can’t pay it! What would happen if I tried to cancel it ? Thanks in ...

Resolved! Using phone in nyc

Hi there I’m heading to nyc for 7 nights am I able to use my current o2 data plan , if so are there additional chargesThanks

Resolved! Leave O2 Sim only deal

Hi, I still have 7 months left in a sim only £18 a month deal, how do I leave it?

Resolved! Issue with debit card

Anybody else having problems using visa debit to upgrade their mobile , I am having a nightmare , system error - can’t get past exp date

HUAWEI MATE 20 PRO SCREEN ISSUE

So after doing some research after I got my new mate 20 PRO I have came across a screen issue that allows the screen to leak light at the edges that turns the edges a shade of green. It's quite well noted online but Huawei have said nothing about it ...

anyone else not able to access 02 guru chat online?

the 02 guru onine chat just says " we are searching for availbale gurus now" but never changes, this has been the same for many days now, anyone else experience issues with this ?

Resolved! Click and collect delivery

Hello, I have recently just upgraded a phone for my son and selected a store where he is located at university. I have just recieved a text about needing mine and his ID which is fine but then was told "copies wont do", is there anyway for him to col...

Resolved! Upgrade to a new phone at end of contract and keep original phone on cheapest contract

Hi folks, I wonder if I can change my iPhone 6+ for an iPhone 7+ when my contract ends in Feb. 2019. I would like to keep the iPhone 6+ also and have it on the cheapest tarrif if possible. Is this possible please?

Resolved! I've been charged by O2 for an order I haven't made, and I cannot access live chat.

Hi, I've just been charged by O2 for an order I never completed. I was going to start an o2 monthly plan, but never went through with the order. I've been charged £147, however. I can't get onto live chat as it always says 'We're checking if there's ...

O2

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