Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancelling Contract with O2 and starting another O2 contract

Hi, I have just bought another pay monthly phone (which is O2), and I currently have a pay monthly one with O2.When my new phone arrives which is a new contract, how do I cancel my old pay monthly contract but keep my mobile number for my new phone -...

Resolved! Roaming

Do I need to contact O2 to activate roaming before I go abroad? Or is it automatically switched on?

Resolved! No mobile network??

I recently paid my bill which was a day late - I settled it and was told that my internet and outgoing calls would be updated within 10 mins (this was at 6pm last night) - I can ring out,but I still cannot get onto the interner without using home wif...

Data Bolt On Bought Twice?

I just bought an additional 12GB Data Bolt On for £30.50. It didn't seem to go through, so I purchased it again. I have now received two confirmation emails. My account seems to have been updated correctly with the additional 12GB, but I just want to...

Resolved! My O2 contract will end 21 Nov 2018 and I want to keep my numbers to O2 PAYG, what need to do now?

My O2 contract will end 21 Nov 2018 and I want to keep my numbers to O2 PAYG, what do I need to do now to make this happen from 22 Nov 2018?

Resolved! What O2 numbers to dial from my phone like 901 for Voice mail

On previous providers SIMs I had a list of numbers I could dial like 901 for voice mail, my new O2 SIM has no useful numbers stored and I can not find a list on line. Where can I get alist of these numbers?

Resolved! Where is my phone

I ordered my phone on Saturday with next day delivery. Meaning the next working day witch should be Monday. Its now about to be Wedensday & still nothing. The option to track your iteam is a waste of time, myO2 tells you nothing.

Resolved! Keep receiving phone calls from 03448260202

I keep receiving phone calls from this number. No voice mail. Some people online saying o2 upgrades? It's not due for 4 months others saying a scam and block...I don't owe o2 any money either bills all up to date

Resolved! Returned item

Hi,could anyone tell me how long it takes for a returned handset to be received so I can 're order a different device , thank you

Resolved! Charged £4.50 pw from Technifun

I’ve been charged £4.50 pw by a company called Technifun which I never signed up to. In total I’ve been charged over £40! I was provided a number by your customer service and the number doesn’t even ring I’ve text STOP as advised and haven’t received...

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