Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 220306 Views
  • 2 replies
  • 2 kudos

Refunds

I am so confused with the time scales of getting a refund I have been given different time scales which are from 1/7 days, 3 days, 3/5days, 5/7 days , 7/10 all these time scales have been given to me from different advisors , does any know what the a...

Anonymous by Not applicable
  • 1360 Views
  • 6 replies
  • 0 kudos

Resolved! Text received: dcb association 3890

I received a text about dub association 3890, what is this? It looks like you landed on a popular topic that many are viewing! Why not register to our community to be able to ask related questions if you need additional help, and interact with other ...

Anonymous by Not applicable
  • 54329 Views
  • 10 replies
  • 0 kudos

Still being charged for cancelled line

I upgraded my phone, was sent a broken phone. They organised a door step exchange, that was also broken. I ended up doing an additional line in store for a different phone.I cancelled and returned the broken phone, they confirmed it was returned and ...

Anonymous by Not applicable
  • 1288 Views
  • 6 replies
  • 0 kudos

Resolved! Data gone after number porting

Hi, this is my first post on the forum, I have only been an O2 customer for a few days. Today my phone number was ported from Virgin mobile to O2 which has been successful but when I log in to My O2 it says I have used up all my data. I am on a tarif...

Anonymous by Not applicable
  • 2636 Views
  • 10 replies
  • 0 kudos

Resolved! Sharing my Data with daughter - costly!

I've been looking at sharing my data with my daughter as I gave her my upgrade mobile phone and the fact she loves playing Pokemon Go As I work away Offshore 3 weeks on 3 weeks off I was looking at sharing my 20Gb data, (can't reduce at the moment) w...

Leebroath by Level 3: Thinker
  • 1393 Views
  • 3 replies
  • 0 kudos

Travel

Does the O2 travel bolt on apply on a transatlantic cruise

Anonymous by Not applicable
  • 1170 Views
  • 8 replies
  • 0 kudos

Resolved! Torquay Connectivity

There has been no signal all morning today in Torquay. I'm apparently missing important texts while the outage goes on. What's happening, please, and when will it be restored?

Anonymous by Not applicable
  • 774 Views
  • 3 replies
  • 0 kudos

Resolved! Order Cancel

Hi yesterday I placed an order for another product but chose the wrong product it was a tablet which I dont use instead of the Samsung Book. I called through to cancel the order, which they said would be done. And I would be refunded my initial payme...

Dino1968 by Level 4: Observant
  • 2346 Views
  • 9 replies
  • 0 kudos