Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111437 Views
  • 15 replies
  • 5 kudos

Resolved! first payment/bill

so i ordered an iPhone 4S for 02 via CW which will be here tomorrow but i don't get payed until the 29th so was wondering, is that ok for me to start using the phone or do i need to wait until then? i also want to know if i can "cap" my contract so i...

Anonymous by Not applicable
  • 1280 Views
  • 44 replies
  • 0 kudos

Resolved! monthly contract

HiIm looking at virgin media only because i dont get 3g at my caravan with o2 but will with virgin how do i go about cancelling my contract and how do i go about keeping my number? thanks

Anonymous by Not applicable
  • 1125 Views
  • 7 replies
  • 0 kudos

Going to greece

Im off to Greece (Zante) thursday and ive been reading upon the using my phone aboard and seen I already have the travel bolt on. I had popped into O2 in Birmingham just for some reassurance, but was left puzzled. I was told I would have to pay £48 t...

Anonymous by Not applicable
  • 3113 Views
  • 26 replies
  • 0 kudos

Give up

Well I have tryed the nokia lumia 625 windows phone buts it's not for me can't even go to silent mode on home screen . Going back to android

Anonymous by Not applicable
  • 813 Views
  • 7 replies
  • 0 kudos

Resolved! Pay monthly payment change?

HiBasically I have 2 phones in my name and coming out of my bank account, one of which was my boyfriends phone, we have since split and I was wondering am I allowed to change the payment details to his account for his phone? Even if it's still in my ...

Anonymous by Not applicable
  • 1900 Views
  • 28 replies
  • 0 kudos

Terrible network

I got O2 last December thinking that this is one of the country's best network but over the six months to my disappointment I have found the network coverage as pathetic. I am in plymouth Devon. when this plan was sold to me they said they are going ...

Anonymous by Not applicable
  • 1344 Views
  • 23 replies
  • 0 kudos

Just A Thought For O2

HelloAnd how is everyone doing hope u all are good and well...Just was thinking about something for few days so i thought i would share it with O2 and the community..Like T Mobile and EE offer unlimited data on 3g ive tried it for a month and it was ...

Anonymous by Not applicable
  • 1533 Views
  • 59 replies
  • 0 kudos

Really unimpressed with the billing

I'm on a contract til Oct 2013 for £15.50/m (-VAT). My usual payment is around £18.50-23 but this month it's an insane £77. According to my o2 breakdown I went over the amount of minutes (300) allowed by the contract. This is fair enough but when I g...

Anonymous by Not applicable
  • 3832 Views
  • 17 replies
  • 0 kudos

Resolved! Poor O2 website

I have now tried on a number of occasions to set up an auto top, which hasn't happenend, and to top up on line and invariable I get a 'Sorry somethings gone wrong' message and no indication what. To say I'm extremely irritated would be an understatem...

Anonymous by Not applicable
  • 577 Views
  • 2 replies
  • 0 kudos

Resolved! Data Allowance

Ok im at a loss here, spoke to o2 they cant explain this, My allowances are reset on the 5th of every month... i dont tether and my phone is connected to Wifi pretty much 90% of the day... My data allowance is 1GB I have just checked my o2 app and i ...

Anonymous by Not applicable
  • 1635 Views
  • 38 replies
  • 0 kudos