Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Unlocking iphone 7 plus after PAC code has been activated

Hi,I have changed provider with one of my family phones and have asked for a PAC code from O2.All went well and the new provider activated the code.Unfortunately only than I found out that the phone was locked to O2.I enquired and was told to fill th...

Resolved! End of Contract . .

My current O2 contract finishes today.I am quite happy to to stop with O2, but their upgrade 'offer' for an S8 or S9 came to £1200 over 3 years Through Uswitch I will be looking at £770 is over 2 years - even the quote from O2 via mobiles.co.ukwas mo...

Resolved! O2 hotspot

Hi guys hope your all well. Been a O2 customer for 2 weeks now and every day i get the feeling i wished i stayed away and gone somewhere else, NO delivery reports, bad siganl at home even thou on there signal checker it says for PE11 3AB, 2G its good...

Resolved! What's in the box

I've just ordered new iPhone 8, can one tell me what I get in the box please.

Resolved! O2 Network suddenly withholding my mobile number

Hi All, Bit of a strange one, and had no joy with reporting the issue via the O2 My Network App, so opening it up to a wider audience ..I've got an iPhone 7, and have always had my Caller ID settings to present/show my phone number.As of late, on at ...

Free10 to 21500 non working

Hi. I ordered a sim card off the online page and on the reverse of the sleeve it states 'free £10 if you top up £10'It returns a text with 'looks like this offer isn't for you'Any help?

Resolved! Failure of overseas bolt on to work

I have been unable to get data on my overseas bolt on. Despite multiple attempts to sort it out with the gurus, no success. Is this something others have struggled with?

Resolved! Personal hotspot

I need to set up my personal hotspot

Resolved! Cancelling contrac5

I want to cancel my contract and keep the phone I have now and keep the same number how do I go about doing thatAnd how it I don't cancel now how do I do it when my contract up

Resolved! Text Issue

So here's a bit of a conundrum.Husband and I both on O2. He text me today and I never received it. First thing he asked when he got home was did you get my text? (He had won a bowls tournament)Things we have tried.He can call me and I get the callI c...

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