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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 254634 Views
  • 2 replies
  • 2 kudos

Resolved! Compensation

Are we going to see any compensation for yesterday. I have two lines with you so as you can imagine I was very angry that we couldn’t make or receive calls or texts . Couldn’t get on the internet I needed my phone for work and couldn’t use it not goo...

Ady1 by • Level 1: Joiner
  • 1790 Views
  • 5 replies
  • 0 kudos

Resolved! Cancelling my contract

So I'm away travelling and have been since March. I was still paying my contract even though i couldn't use my phone abroad anyway. I knew it was ending in Setember but then i got emails from each month of September, October and November that I am ch...

Resolved! compensation

how do we get compensation for todays inconveninece ? 

Teen69 by • Level 1: Joiner
  • 1126 Views
  • 5 replies
  • 0 kudos

Resolved! Compensation

Do we get compensation for the loss of usage today

Emski7 by • Level 1: Joiner
  • 1331 Views
  • 5 replies
  • 0 kudos

Resolved! How to cancel a contract??

I need help in being able to end my contract. Why cant I walk into the store and cancel it? the same store that started the contract?? i cant call anyone as o2 service is down, cant talk to anyone live? This is stupid

DanDan by • Level 1: Joiner
  • 1103 Views
  • 5 replies
  • 0 kudos

Resolved! Insurance

I want to get insurance but I’ve had my phone since jan can I still get insurance now months later

Aisha by • Level 1: Joiner
  • 828 Views
  • 3 replies
  • 0 kudos

Resolved! no service

I have had no O2 coverage on my mobile for over a day - this is my lifeline to my father who is 94. I hope to receive some compensation from O2 as I am paying for a service I am not getting. Please respond to this email. I have been with O2 for many ...

dee by • Level 1: Joiner
  • 932 Views
  • 4 replies
  • 0 kudos

Resolved! Complaint

Hi I pay monthly for my bill but have been unable to use my mobile phone and not just data like it says that's all that's wrong on the news. I also have not been able to send or recieve text messages and phone callsall day. This is not the first time...

Sophie93 by • Level 1: Joiner
  • 1073 Views
  • 3 replies
  • 0 kudos

Resolved! Has my order been accepted?

Hello I applied for a monthly Tablet and completed my order I have a bunch of legal document emails from 02 and one saying my order is in full steam (what ever that means) and another saying that the item is out of stock. Has my order passed the cred...

Jsoutham by • Level 1: Joiner
  • 1314 Views
  • 3 replies
  • 0 kudos
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