Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250407 Views
  • 2 replies
  • 2 kudos

Resolved! Rolling over data

Why does o2 not roll over our data that we pay for

Rh89 by Level 1: Joiner
  • 1327 Views
  • 3 replies
  • 0 kudos

Resolved! Direct debit. Set up

Hi. I would like set up direct debit for bills but how ? Who can help me ? Thanks

Bart by Level 1: Joiner
  • 978 Views
  • 3 replies
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Resolved! UPGRADE

Am i due an upgrade xxxxx xxxxxx

SUE1 by Level 1: Joiner
  • 759 Views
  • 2 replies
  • 0 kudos

Resolved! SCREAN CRACKED

Hello,I have just cracked my screan and i believe I have a contract that replace the screan. Please can you confirm.What is the next step it getting my screan replaced?Regards,Matt

Resolved! Is VoLTE available on Motorola Z Play?

I am curious to know whether VoLTE is available on Motorola Z Play? I see 'VoLTE provisioned' greyed out when I type *#*#4636#*#*. In another country with a VoLTE enabled SIM card (with an iSIM aka IMS SIM applet), VoLTE works fine on my Motorola Z P...

VoLTE by Level 1: Joiner
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  • 1 replies
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Sim Swap not transferred phonebook

My dad has just upgraded his phone and needed a different sized sim card. We have done the sim swap and the phone number has transferred to the new sim card in the new phone and the old sim card has stopped working however it has not transferred over...

Lee21 by Level 1: Joiner
  • 1329 Views
  • 4 replies
  • 0 kudos

Resolved! Stopping spam premium messages

How do I stop random companies sending unsolicited premium rate messages to my mobile.I get told by agents I must have inadvertently signed up to get 'horse race betting tips' but I know i did not.I have received 2 SMS and it cost a further charge to...

allancsn by Level 1: Joiner
  • 3855 Views
  • 11 replies
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Restoring my exemplary credit record

Hi there Apologies up front for the length of this post, it's complex and I really need your help please - I just won't know where to turn next! Below follows a precis of events, much of it taken from the Telecom Ombudsman's report: In June 2017, my ...

Marf by Level 1: Joiner
  • 1782 Views
  • 5 replies
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Resolved! Wapstar

I have been charged £4.50 for a game I haven't even purchased/subscribed to and I'm not willing to pay this! Called the number and the girl has stopped any further charges, but how am I meant to get the money back that has been taken?

Lauren by Level 1: Joiner
  • 2437 Views
  • 3 replies
  • 0 kudos