Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237441 Views
  • 2 replies
  • 2 kudos

Resolved! Waiting a month for a refund

O2 took money from my account for a cancelled contract, even though they admitted it was their error. Phoned 17/12/18 and was told 5 working days for refund. Was told to ring bank for DD indemnity but due to personal circumstances I was not allowed t...

Cazi by Level 1: Joiner
  • 3424 Views
  • 8 replies
  • 0 kudos

Resolved! TWO PHONE NUMBERS ON ONE PHONE?

Is it possible to have two numbers on one phone? I am setting up a new business with a new phone number and possibly selling the old business so I want to receive calls for both businesses without the hassle of having two phones, also I will want to ...

MOOSEMAN by Level 1: Joiner
  • 8072 Views
  • 3 replies
  • 0 kudos

Resolved! Pavement

I’ve just recently paid my bill and it has came of my bank even thought I got an email saying it’s been declined then I paid it again and it worked but I’ve the failed payment has came off my bank

David11 by Level 1: Joiner
  • 1158 Views
  • 3 replies
  • 0 kudos

Resolved! 0800 Reverse to an O2 mobile but no caller ID

All day I have been unlucky to have received about 10 calls from 'No Caller ID' but it's a lady's automated voice saying 0800 reverse and that someone is trying to get in touch. A snippet of his voice is of no on e I know, hence prob incorrect... or ...

Credit Referrals Team Not Responding

Hi, I’ve been emailing the credit referrals team now for a few weeks and still pending a response. I’ve called a few times and the staff have been very helpful and said o2 will get the issue corrected for me however I am passed back to the credit ref...

Oisin_92 by Level 1: Joiner
  • 2275 Views
  • 6 replies
  • 0 kudos

Resolved! Problems with Duckduckgo.com - images search not loading and fav icons, problems with IP/DNS?

hi there, i personally use https://duckduckgo.com as a search engine which i really like. i noticed that for some reason when i am on o2 network either 4G or 3G, doesn't matter, the image search is not working, it shows all broken images. the images ...

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Gabrio by Level 1: Joiner
  • 19210 Views
  • 29 replies
  • 0 kudos

Resolved! Emoticons in texts

recently changed mobile from an iPhone where sending messages via iMessage to another iPhone did not charge to a Huawei Mate 20 Pro. Is there a charge for sending these via text?

conor2209 by Level 1: Joiner
  • 1181 Views
  • 3 replies
  • 0 kudos