Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! GLOBWAY BV

I charge 2 x bills GLOBWAY BV I paid. I called all the time O2 FOR STOP PEOPLE TAKING MY MONEY. I speak last month with o2 and o2 said okay we stopped. No one can take your money from your bill "they said" This month happened againIs there someone cl...

Resolved! Note 10 pre order

Hi. Pre ordered the note 10 which im picking up tomorrow. I also intend to tske advantage of the extra £100 trade in for my galaxy s8. Im now wondering if i prefer the note 10 plus 5g. However im not sure if i can change my mind and still keep the pr...

Resolved! Free Gift

Hi All, Ive just upgraded my phone and O2 have confirmed as part of my deal Ive received a free gift, so you know how to redeem this free gift? Many Thanks

Resolved! Cancelling contract

My contract has been automatically renewed on the 1/08. Can I still cancel it after 26 days or is it too late ?Roxanne

Resolved! Travelling to Morocco

I’m travelling to Morocco and can not find any information as to whether it is included in the O2 travel bolt on, can anyone advise? Thank you

Resolved! Getting a gift or something similar

Hi, I think I’m putting this in the right one, but I’ve had this contract for over two years now and I’ve bought stuff on it while I had the iPhone 7, I’ve now upgraded to the XR and I’ve got the odd thing here and there, so I’m wondering if anyone k...

Resolved! Change billing adress

Hi is any possible to change adress?

Resolved! Name Change

Hello How are you? My name has recently changed, is it possible to change this on my account please? Thanks! Jamie

Resolved! Bolt on

Hi can any1 help my son is managing to purchase bolt ons even without logging in he just clicks the pop up on the phone which somehow I am logged into through the browser if he is anywhere with no wifi and purchasing bolt ons with a click of a button...

Resolved! UserID unknown

How do I block? User ID unknown calls.

O2

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