Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 272024 Views
  • 2 replies
  • 2 kudos

Resolved! free wifi

im on pay and go simplicity10 ive just added the allrounder bolt on which along wiyh 500mb data i should get free wifi via btfon and icloud , ive sent the wifi text to 2121 and had the reply that i should be able to register my number to the wifi yet...

Anonymous by Not applicable
  • 2375 Views
  • 8 replies
  • 0 kudos

Resolved! remove insurance

hi can anyone help me remove my insurance on my contract i cant figure out how to do it on the website

Anonymous by Not applicable
  • 2492 Views
  • 3 replies
  • 0 kudos

Resolved! No service / Signal in London NW1

The status checker on line says its all fixed post an outage. Well, from where I'm sitting. It's not. Have you ever tried to get hold of someone at O2 to speak with, about an outage. It's nigh on impossible. . . . Even to report it etc. If there is a...

Anonymous by Not applicable
  • 975 Views
  • 2 replies
  • 0 kudos

Resolved! Can you clear up a double top up?

I've recently changed to Pay Go Go from a Simplicty tarif. On Simplicy it would automatically top up at a low balance of £2. I moved to Pay Go Go and I was charged £10 on the 19th followed by another £10 on the 20th. Yet my balance is only went up by...

Anonymous by Not applicable
  • 1257 Views
  • 3 replies
  • 0 kudos

Resolved! Bill too high to afford

Hello I received a bill earlier on today for the amount of £70 but I am struggling to pay the full payment. Is it possible to pay the monthly bill in installments? Thanks

Andy_31 by Level 1: Joiner
  • 4463 Views
  • 10 replies
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Resolved! O2 changed my PAYG tariff without my consent

I just logged on to myO2 to have a look at my remaining allowances but found that my tariff has changed from Pay & Go Go Go to Simplicity. WHAT THE HECK has happened?! I never asked to change my tariff!! I was just using my free minutes a few hours a...

Anonymous by Not applicable
  • 1282 Views
  • 1 replies
  • 0 kudos

Resolved! Text & Web Tariff Changed Without Notification?

I've been on the Pay & Go Text and Web Tariff for around a year now. When I joined the tariff, it was described as 'unlimited texts and unlimited web allowance' and I was never charged for using my internet (not just Wi-Fi, but 3G as well). Since the...

Anonymous by Not applicable
  • 2424 Views
  • 6 replies
  • 0 kudos

Resolved! o2 4g queston

just a couple of questons guys,will o2 offer a 4g bolt on so people can keep the current contract and buy a 4g handset?will 4g phones be available on o2?when should they start getting more 4g handsets?(hope they get the Samsing Galaxy S3)

Anonymous by Not applicable
  • 1472 Views
  • 3 replies
  • 0 kudos