Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 22217 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 211841 Views
  • 2 replies
  • 2 kudos

O2 recycle

How do I make a complaint to o2 recycle?

Fran by Level 1: Joiner
  • 1087 Views
  • 6 replies
  • 0 kudos

Problems with contract phone

Asked last Sunday to transfer O2 pay as you go mobile number to new O2 contract phone. This hasn't happened & now my pay as you go phone has been locked. All my emails,messenger etc were linked to old number. Not able to set up these accounts on new ...

PLOW by Level 1: Joiner
  • 1988 Views
  • 14 replies
  • 0 kudos

Resolved! Unexpected charges

HiI have been changed from 85222 fout times. I think I got hit by spam. Please block it and remove the charges from my bill.

Mathuros by Level 1: Joiner
  • 515 Views
  • 3 replies
  • 0 kudos

simo friends and family

I have tried to add on to my F&F account a simo contract - to be informed it is a 30 day sign up, when informed in the shop it was 90 days - I can't get the discount now?

Malc100 by Level 1: Joiner
  • 434 Views
  • 3 replies
  • 0 kudos

Bsnk details

Can you check what bank details are linked to my apple watch thats on contract please

Chelsea1 by Level 1: Joiner
  • 468 Views
  • 2 replies
  • 0 kudos

Phone

How do I put a cap on my phone bill

Adding a phone

Hi how do I add a phone too my account my wife has a phone and we want too add it too my my o2 account

Craigbez by Level 1: Joiner
  • 467 Views
  • 3 replies
  • 0 kudos

Payment

Hey, I sent £25 yesterday as I thought my bill wasnt paid. I look back today and found it now has been. Could I at all get that refunded back as my full bill has already been paid. Thanks