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Won't let me charge playstore purchase to my phone anymore how can I fix

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Scottb53
Level 1: Joiner
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on ‎01-10-2019 21:37

on ‎01-10-2019 21:37

A
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MI5
Level 94: Supreme
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on ‎01-10-2019 21:40

on ‎01-10-2019 21:40

@Scottb53 

Do you have a spend cap ?

Guide: Spend Caps & Charge to Mobile on O2 

You'll need to ask customer service to change it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151660 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎01-10-2019 21:40

on ‎01-10-2019 21:40

@Scottb53 

Do you have a spend cap ?

Guide: Spend Caps & Charge to Mobile on O2 

You'll need to ask customer service to change it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎02-10-2019 08:41

on ‎02-10-2019 08:41

Hey @Scottb53, I hope the suggestion above helps you sort this out, but we'd love to hear how you get on with this, and in case you need any more help do let us know slight_smile

 

Welcome to the community!

 

 

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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