Mobile phone proof of purchase

[RyDiggle]

I used to be a pay monthly user with O2

I have moved away from O2 but i need proof of purchase of my iphone to upload to my mobile insurance portal. 

The proof needs to be:

Proof of ownership could be a purchase receipt, a despatch note or your network bill, that displays your mobile phone’s IMEI number along with it’s make & model.

If you do not have this document for your mobile phone details, you will need to contact your network provider to send you a proof of usage.

I cannot access the my O2 area anymore because i dont have a contract with O2 anymore. 

[MI5 · Accepted solution]

@RyDiggle 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

[RyDiggle]

Perfect,

I shall give it a go tomorrow morning

[MI5]

You're welcome