Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! eSIM for iPhone XS Max

How can I swap to an eSIM?

Resolved! voicemail

witho2.if I switch voicemail off,can I still send and receive text messages

Resolved! Excessive data charges

Can some one please tell me how I can get charges of £186 on top data charges for two days abroad just buy checking WhatsApp messages a few times ? The thing is I’ve still got 19.50 out of 20gb allowance which ovouisly using as a guide so didn’t run ...

Resolved! TRavel abroad

When I’m using my O2 travel Bolt on do I need to switch off my ansaphone ( voicemail) in case it triggers the daily tariff?

Resolved! Texting 6 digit numbers

Can you advise whether it is possible to dial 5-digit numbers? Have tried to enter a competition, using 5 numbers, but message not delivered. I used to be able to dial these numbers. Thank you

Resolved! Contract

36 month contract on a new phone, that's a whole additional year in comparison to other providers who charge the same/if not less. Doesn't seem competitive or am I missing something??

Resolved! network down

I'm having problems with my network coverage,anyone else having problems,says a mast is down in my area,this had been napping alot since may.

Resolved! Making an International call from the UK on my mobile

Can anyone advise on the charges if I dial a number in Europe or in the USA from my mobile in the UK?Can these calls be part of my 'free minutes inclusive package' ?I know whatsapp is free, but sometimes I need to dial a business land line.Thanks

Resolved! Will 02 stock the One Plus 7T? I know they said no to the Pro, but what about 7T?

I know they are not going to stock the Pro, but hopeing they do the 7T? Do we know if this is also a no?

Resolved! Click and collect

Hi, I’ve ordered an iPhone XR at around midday today and contacted o2 and have done my credit check. I have to collect my phone this weekend due to where a live and I still have received a confirmation email. How long does it usually take for your ph...

O2

Forum Posts