Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 23751 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 214152 Views
  • 2 replies
  • 2 kudos

Leaving positive feedback

Hey there. I want to leave some positive feedback about one of your staff. I believe if I start a thread an admin or something comes along that I can PM P.S you make it too difficult to leave positive feedback

EmPleh by Level 1: Joiner
  • 523 Views
  • 3 replies
  • 0 kudos

Storage

Is there anyway I can get more storage on my iphone without having to submit bank card details for payment for extra storage/

Thomas1 by Level 1: Joiner
  • 445 Views
  • 4 replies
  • 0 kudos

SIM Only

Hi I am looking to renew to either a 12 or 18 month SIM Deal. It states that after 3 months I can upgrade to a Anytime Upgrade plan - If this was needed before hand would just the 3 months of billing need to be paid or the full 18 months? Also, can I...

Matt9303 by Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Data usage error

My data usage is way above normal and I haven't used the data much. According to O2 I used 3 GB in three days. My average use is under 1 GB. I don't stream videos or anything so I believe it to be an error. Has anyone else experienced this problem?

foliot by Level 1: Joiner
  • 443 Views
  • 2 replies
  • 0 kudos

Disney plus

I’ve just upgraded with Disney plus free for6 months.How and when do I get my Disney plus log in?Thanks

Alwx by Level 1: Joiner
  • 774 Views
  • 1 replies
  • 0 kudos

Cancelling contract

How do I cancel my contract at the moment? Is there anyone there at customer services? Don't know where its based

Lkmc01 by Level 1: Joiner
  • 1257 Views
  • 11 replies
  • 0 kudos

Contract

How can I review my contract 

April by Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos

Transfer phone number from EE

Hi I have purchased a sim only using the key issued by EE to transfer the old telephone number to my new o2 contract. However, this seems to have not worked as yet and the "preliminary" phone number is active and shows under my o2. Is there anything ...

Arne by Level 1: Joiner
  • 593 Views
  • 5 replies
  • 0 kudos

Payment

Samsung

025 by Level 1: Joiner
  • 965 Views
  • 3 replies
  • 0 kudos

contact

hi when does my contract end