Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 229351 Views
  • 2 replies
  • 2 kudos

Resolved! Where is my phone

I ordered my phone on Saturday with next day delivery. Meaning the next working day witch should be Monday. Its now about to be Wedensday & still nothing. The option to track your iteam is a waste of time, myO2 tells you nothing.

GMck by Level 1: Joiner
  • 3150 Views
  • 10 replies
  • 0 kudos

Resolved! Keep receiving phone calls from 03448260202

I keep receiving phone calls from this number. No voice mail. Some people online saying o2 upgrades? It's not due for 4 months others saying a scam and block...I don't owe o2 any money either bills all up to date

Leianne by Level 1: Joiner
  • 17576 Views
  • 3 replies
  • 0 kudos

Resolved! Returned item

Hi,could anyone tell me how long it takes for a returned handset to be received so I can 're order a different device , thank you

Dazz66 by Level 1: Joiner
  • 2060 Views
  • 2 replies
  • 0 kudos

Resolved! Charged £4.50 pw from Technifun

I’ve been charged £4.50 pw by a company called Technifun which I never signed up to. In total I’ve been charged over £40! I was provided a number by your customer service and the number doesn’t even ring I’ve text STOP as advised and haven’t received...

Technifun by Level 1: Joiner
  • 3202 Views
  • 4 replies
  • 0 kudos

Resolved! Theft

I was in the process of ordering a phone.. During the credit check it asked for a 450 deposit. I declined to pay. Canceled the order as I'm not paying that for any phone. So I check my balance at my bank and 02 have stollen 80 from my bank... I decli...

Toby1980 by Level 1: Joiner
  • 3035 Views
  • 4 replies
  • 0 kudos

Resolved! sim replacement

have recieved replacemant sim as phone stolen,,had device barred but mysim staus is saying disconnected dont understand

jenjen by Level 1: Joiner
  • 2800 Views
  • 3 replies
  • 0 kudos

Leaving o2 - upgrade to 30 day sim to leave early?

Hi all - I've been on a 12 month rolling SIM-only contract for almost 3 years and in February upgraded my data plan to 50gb, unaware that this meant I was signed up to another 12 months (originally my contract would've ended this month). I called up ...

Laura94 by Level 1: Joiner
  • 4247 Views
  • 16 replies
  • 0 kudos

Resolved! Bill

I have changed my tarriff it costs same as old tarriff just gone for less mins and texts and upped data but now have a bill for £44Why is this I am not happy

honpon by Level 1: Joiner
  • 3357 Views
  • 5 replies
  • 0 kudos

Resolved! Samsung S8 camera blurry

I have just got a handset sent to me from O2 insurance. The phone has been working fine for 3 days, however now the rear camera is blurry.I have cleaned the lens too.......anyone else have this issue?

hillst by Level 1: Joiner
  • 2090 Views
  • 3 replies
  • 0 kudos

Resolved! turn off voicemail

Samsung J3, 1760 doesn't turn off voice mail...!!! Any easy solutions...?

tyanthos by Level 1: Joiner
  • 4790 Views
  • 3 replies
  • 0 kudos