Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

keeping own phone number

Good AfternoonI opened a SIM only account a couple of weeks ago, I want to keep my old number. I contacted my previous network and obtained a PAC code which i submitted on line. I have not had any advice that this is now in progress. The PAC code fro...

Resolved! Add a number

How do I add a number to my o2 please

Resolved! Noatel Europe Ltd

Hi,I've been charged by this company Noatel Europe Ltd for £4.50 per weekI contacted o2 customer services they told me they can't do anything to help.They only gave advice to send a stop message to 64055 and call or email them directly to request a r...

Resolved! Returning Accessories

Evening all I was kind of persuaded into buying some accessories with my upgrade today- my own fault for not stopping and thinking properly before saying yes. The advisor fitted the glass screen protector in store for me, so can I now not return it? ...

Resolved! Upgrade to an iPad

Hi,Am I right I’m assuming if I take an iPad as an upgrade that I can no longer use my existing iPhone for calls or texts?

Resolved! Upgrade

Hi everyone I was just wondering if o2 price match as can get a much better deal on a phone that's 15 pound cheaper with better tariff at sky

Resolved! Do you need a bolt on for 4G now?

And is this a new development since I got this new phone last December? Never needed a bolt on for this. Have they started introducing additional charges for 4G now? I'm just wondering if this is the reason why I can no longer connect to 4G following...

Resolved! o2 Travel Inclusive Zone - USA

Hi everyone, Just checking this as I'm still not 100% sure. I'm travelling to the US next week and it clearly states in my contract that I have the o2 Travel Inclusive Zone as a bolt on. I'm not on o2 Refresh but have 30GB data, which I'm guessing is...

Resolved! How do%20I%20extend%20the%20number%20of%20rings%20before%20the%20answer%20phone%20kicks%20in

How do I extend the number of rings before the answer phone kicks in

Resolved! No data

Hi my data has not worked since friday. I know that you are in the process of switching to 5G but that was on the 28th and i still don't have any data. Could you tell me when its expected to be back on again? I have tried turning my phone off amd on ...

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