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Pay contract off

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Bilbo
Level 1: Joiner
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on ‎09-12-2019 16:52

on ‎09-12-2019 16:52

How do i pay rest of my contract off? Then i want to get a cheaper tariff
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MI5
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‎09-12-2019 17:11 - edited ‎09-12-2019 17:12

‎09-12-2019 17:11 - edited ‎09-12-2019 17:12

@Bilbo wrote:
How do i pay rest of my contract off? Then i want to get a cheaper tariff

@Bilbo 

You can either call customer service to pay off a non refresh tariff or to pay off your device plan if on refresh.

You can also do it by upgrading in your MyO2 to a sim only deal.

Guide: How to find help & contact O2 

http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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‎09-12-2019 17:11 - edited ‎09-12-2019 17:12

‎09-12-2019 17:11 - edited ‎09-12-2019 17:12

@Bilbo wrote:
How do i pay rest of my contract off? Then i want to get a cheaper tariff

@Bilbo 

You can either call customer service to pay off a non refresh tariff or to pay off your device plan if on refresh.

You can also do it by upgrading in your MyO2 to a sim only deal.

Guide: How to find help & contact O2 

http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
In response to MI5
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on ‎09-12-2019 20:08

on ‎09-12-2019 20:08

some useful info here if you are on Refresh:

Guide: How does O2 Refresh work? 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Marjo
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on ‎10-12-2019 17:37

on ‎10-12-2019 17:37

Hey @Bilbo , there's good info above from @MI5  and @jonsie  and I hope you got everything sorted, but don't hesitate to come back and let us know if you have any additional questions the community could help with!

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