Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 123873 Views
  • 27 replies
  • 5 kudos

Resolved! payg

Hi I have a £15 payg sim and want to change it to £7.5 per month sim - is it easily done?

cloughb by Level 1: Joiner
  • 965 Views
  • 4 replies
  • 0 kudos

Resolved! Ending contract

I'm due to upgrade in August but no longer wish to remain with O2, can't find anywhere on the site or app that tells you how to end contract when date comes up. I'm trawling through T&C's when I can find them but if anyone knows in the mean time plea...

Anonymous by Not applicable
  • 1152 Views
  • 4 replies
  • 0 kudos

Resolved! Vat on price shown

HiI am looking to change to a pay monthly sim and keen to know if the price shown is what I will pay or is vat added?TYIA

Anonymous by Not applicable
  • 554 Views
  • 2 replies
  • 0 kudos

Resolved! How do I cancel my phone service?

I need to cancel my phone and have searched this site for how to notify O2 - does anyone know how I can do this online?Thanks

Anonymous by Not applicable
  • 947 Views
  • 3 replies
  • 0 kudos

Resolved! £10 bundle

Hi I tried to add £10 to my account as I dont want to go over my allowence and the website wont allow me to. Why? Also I had £10 credit prior to going on the bundle which you have added to my bundle account instead of letting me to add another £10?

Anonymous by Not applicable
  • 553 Views
  • 2 replies
  • 0 kudos

Resolved! Txt and calls to UK number in Germany

Hi, My sister is in Germany and I was wondering if i'm covered under the EU roaming as it's UK number to UK number or what are the charges for me to call or txt her number while she's in Germany. She is with a different UK provider.

Anonymous by Not applicable
  • 1267 Views
  • 5 replies
  • 0 kudos

Resolved! Tablet roaming

Hi folks,Due to O2's new terms and conditions I am now unable to roam on my Samsung tablet, what's your views on this, is this a breach of contract? It's ok if you can use a phone and roam at no extra cost but tablets are excluded! Any suggestions fo...

Anonymous by Not applicable
  • 1968 Views
  • 12 replies
  • 1 kudos

Resolved! annoying texts

Can anyone tell me how to stop O2 sending me texts. All I want is to be left in peace to use my phone. I will buy a new one when I want and really findtheir matrketing texts annoying. The one today asked me to actually telephone them to cancel and wh...

Anonymous by Not applicable
  • 865 Views
  • 10 replies
  • 0 kudos

Resolved! unlock sim

hi, I would like to unlock my old iphone to use abroad. how to do this

Anonymous by Not applicable
  • 661 Views
  • 4 replies
  • 0 kudos

Resolved! Sim activation

Hi! I have a new O2 sim but need to do a first top up to activate. I am living out of uk and when I try to recharge sim with credit card they ask me billing address and house name... How can I do?Thanks

Anonymous by Not applicable
  • 888 Views
  • 2 replies
  • 0 kudos