Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

14 day change of mind

I wanted to cancel my new contract within 14 day, but I wanted to change my tariff to pay as you go.On day 9 i called 202, a person I spoke to, said i will need a new sim card, after receiving my new payg sim card i was told to call 202 again to tran...

Paying a bill

I have an email stating my bill is ready but I can't access my o2 account to pay it

Leaving o2

Ihave transferred my mobile contract. My contract with o2 expires this month. What do I have to do to make sure the contract is cancelled?

Message

More info (Highlight to read)More info (Highlight to read)Hiya just a quick message I’m not able to pay my bill until Monday that’s wen I get paid but I really need my internet and calls putting back on incase of and emergency with my children Hiya j...

Not recieved my o2 simcard

I haven't recieved my o2 simcard

new esim

HiI am overseas and need a new esim? I can't access the my02 app, please help?

Refund

Where do you need to put your bank account details on the O2 page to process a refund you are owed from your final bill?

Phone

I paid my bill on Tuesday and my phone has still not been put back on

I need a sim swap

I need a sim swap for contract

Reconnecting my service

I’ve paid my bill, had confirmation that all bars will be taken off my account, but I’ve still not been connected. Its been over 48 hours since I paid, can you please help

O2

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