Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

O2 Help Section on Wifi Calling

Well, they say to login to myO2 and then select "Device Details". You've guessed it, no such option exists. Do they automatically prevent it when your phone is incompatible? (SIM only, not O2 firmware or some other such excuse). Thanks.

Extra charges

Why am I being charged 2x Disney subscription?

Resolved! Lost my sim

Hi I have lost my SIM card could you please send me a new one

Refund

I got a email telling me to log in to do my refund there is no where to add bank card

How long do these people to for delivery?

Placed an order on June 26th for a 12 month sim only contract, got an email saying estimated delivery would be June 30th, its now been 14 days and i have still not received the sim card. I requested my phone number to be changed form my old provider ...

Charged for call that wasn't answered

Why was I charged £3 for an 18second call that wasn't answered

Resolved! New O2 customer - just moved across from 3: Roaming questions

Good afternoon, I was a long time customer with VF, having worked for them for several years, then moved across to 3 about 4 years ago, but got fed up with no roaming and the price creeping up. I've just taken delivery of a sim for the £7.99 30gb dea...

Resolved! NHS discount

How can I add NHS discount

Order that I am not exoecting

I have just received a text saying that I have placed an order NC84071495. I don’t know what this relates to as I have not placed any orders with yourselves.

Credit check

I applied for an £8 30gb pay monthly contract over 2 days ago and still haven't heard back - in the contract it says the offer expires tonight, I really want to get this sorted so I can change over from my old provider ASAP - In 2 days I will be with...

O2

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