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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Cancel my account

I’ve moved my number off O2 , why am I still being billed?

Resolved! Bolt on zone 1

HiPlease van you confirm my needs for making calls, texts and using data in Canada. Did I meed to buy the 1Gb bolt on and does that give data plus calls and texts please?

Ps5

Hi does anyone know if I can use spend cap to purchase through mobile on ps5 please

Last payment

My contract ends today! How do I stop o2 from taking any more money cause I can’t find a phone number anywhere to talk to a HUMAN

Resolved! Double data

My data has just doubled because I have joined virgin media my bill won’t go up in the future will it

Account has been closed

Hi. I keep getting bills from o2 when my account had been closed and I have paid the final bill?

Order number

Good evening, I am still waiting on one of my phone numbers to be ported - when I spoke to one of you agents she suggested it would be within 48 hours. We have now exceeded this and I am concerned. please can you get in touch and let me know what is ...

Resolved! Travel

Hi I’m going to Barcelona tomorrow and just checking my phone and data will work on my number ********* your site says it will work but when I went to Belgium in March it didn’t work and I did have data I could only use data when on wi-fi if you coul...

Resolved! Sharing data

How do I share my data allowance with my partner?

Resolved! Roaming North Cyprus

Hi I’m going to North Cyprus in few days and desperately need to clarify how much phoning out will cost me, having been stung by O2 on two previous occasions Does data roaming at £65 include making/receiving calls?thanks

O2

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