Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Billing date

The pdf of the bill for the number *********** clearly states it runs to 4th August 2024.But on the website it says the monthly contract will renew on 28th of July, which is a change for this number.I have just concluded two contracts for other numbe...

Where is my delivery

I’m looking for my handset it should’ve been delivered today?

sim card is not working

hi theremy SIMcard just stopped working the other dayi need a replacement SIM sent to my home address the problem is that.... to get through security you need to send me a text which i cant receiveas my sim card is not working and my phone is now not...

Resolved! Data usage

The O2 app doesn't seem to want to download to my phone, how do I check my data usage on the webpage? Please help

Resolved! Change direct debit

Hi, I need to change my direct debit from one account to another - how can I arrange this?

reduce bill?

i want know if i can reduce the bill?cant find chat online as i am deaf and cant use phone at all. only texts

Calls not working

Hi my calls are not working abroad

02 Virgin Sim

Took out new Virgin Media account and declined the 02 phone with the package as partner already with 02 for three lines on contract. Never received sim as requested but to date I have been charged from my bank £229.78 over the past few months for wha...

I made a payment

I made a payment last night but my account is still saying im in arrears

Resolved! 02 travel

Why have I been charged lots of £6 for O2 travel when my trip was only 6 days ?

O2

Forum Posts