Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Monthly sim activation

I recently joined o2 and received my phone and SIM card today, I rang 202 to activate my new monthly sim but as of now I’m still not connected on the network, does it take a full 24 hours to fully activate the SIM card?

Stephen37 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Contract SIM activation

Took out contract SIM today. Person in shop said it would work when I put it in my new mobile phone. Oppo a54 5g. But it is not working. How do I active it to work?

Estranged by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Absolutely fuming- my service was suspended but my direct debit is to come out on 08.01!

Tried calling my family today just to find my services were suspended- the bill is NOT overdue as Direct Debit is to come out on 08 January! Customer services today are completely non existent! Automated service is useless. What the hell am I suppose...

Mya by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! O2 recycle

I've returned my phone and received the payment as agreed, but not the extra £150 for buying a galaxy s21 5g. Any idea how I can contact someone to check what's happening?

Andya123 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Paying bill

I paid the bill when it was due the money was taken out of my account and a day or 2 later the money was transferred back into it

Jamie17 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Phone number

I recently switched from android to iPhone I have always been on 02, I used to not have data so it was pay as you go.But I recently got a new SIM card that is pay monthly and I want to keep my old phone number that was on my androids sim how do I do ...

Resolved! Phone contact question

is there any way to pay monthly on the phone by its self without data and minutes because it cost £21 a month for 5gb data and unlimited text and minutes But if i brought credit by its self its £10 a month with 7gb data unlimited text and minutes

Xided by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Ali

I send headphone back please cancel my contarat no good porformance

Ali9 by Level 1: Joiner
  • 1 replies
  • 0 kudos

No roaming service

Hi, Im here in Middle East and I have no roaming service here as well as in Pakistan when I was there few days back..EE is giving me absolutely brilliant service, don't know whats wrong with O2 I've changed my sim to another phone as well but no use....

Tak by Level 1: Joiner
  • 2 replies
  • 0 kudos