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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 235035 Views
  • 2 replies
  • 2 kudos

Resolved! Data Snacking

Hi I have recently moved to O2 on a monthly contract with 15GB of data plus 30GB Snacking but when I switched my phone number over from my old phone it’s taken my snacking for this month off , why has this happened and will I still get my 45GB next m...

Resolved! O2 Open

Hello, do you know when the iPhone 11 Pro is likely to be on O2 Open? Will it ever? Thank you

Charx by • Level 1: Joiner
  • 478 Views
  • 1 replies
  • 0 kudos

Resolved! TRAVEL BOLT ON

I have just discovered that my Travel bolt on has not been cancelled and I have been charged £5/day for months! Is there any way I can get a refund as I have not used this bolt on at all?

CraigyHam by • Level 1: Joiner
  • 1237 Views
  • 3 replies
  • 0 kudos

Resolved! Lost sim

Hi I've lost my aim card

Gemz by • Level 1: Joiner
  • 1907 Views
  • 3 replies
  • 0 kudos

Wifi Calling intermittent - any ideas why?

I have Wifi calling enabled on my account and on the phone. The issue is that sometimes it works, at other times it does'nt. I'm trying to use it from home (where reception is terrible). Nothing else changes, my wifi and internet access is fine (high...

Resolved! Iphone xr

Im paying for a iphone xr contract but my iphone is fully damaged and wont turn on

Amir by • Level 1: Joiner
  • 1218 Views
  • 3 replies
  • 0 kudos

Resolved! Accessories

Hi I’m on a monthly pay sim only and I’ve ordered a Apple Watch but haven’t received it and I’ve been accepted for it and also it took the Upfront payment for it what’s going on?

Bogdan1 by • Level 1: Joiner
  • 2021 Views
  • 2 replies
  • 0 kudos

Resolved! Bolt on

Hello, I buy bold on 4GB, bit I need it only for this month. How I can cancel it for next month?

Tisho by • Level 1: Joiner
  • 934 Views
  • 2 replies
  • 0 kudos

Resolved! Cancellation

I have an O2 contract, SIM only. It has another 18 months to run. Since the beginning of September, now 6 weeks ago, I have no access to voicemail. My phone only rings once. If I don't have the phone next to me I miss the call. Calls are not being pa...

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